Hailey Malicki

An ambitious customer service oriented individual, looking to bring energy and commitment to your team.

Work experience

Work experience

Accounts Payable Specialist

Aug 2015 - Present
Kaplan Financial (Internship)

Accounts Payable Specialist, Milwaukee, WI, ◦ Operate computerized software for the entry of receipt of payments. Audit Check Register and Accounts for errors.

Sales Associate

May 2014 - Present
Red the Uniform Tailor

Sales Associate, Oak Creek, WI,◦ Create department specific documents using Excel ◦ Answer customers' questions about products and advise customers on product selection. ◦ Obtain customers' names, shipping locations, and billing information, product numbers and specifications, and enter information into data base. ◦ Itemize and total customer product selection at checkout, using cash register, and accept cash, charge, or check for purchases. ◦ Take inventory to update inventory log and identify items that need to be ordered. ◦ Stock shelves, racks, and cases with product. ◦ Set up advertising signage and displays to attract customers and promote sales. ◦ Receive and respond to customer complaints. ◦ Provide embroidery to specific customer requests and specifications.

Resident Assistant

Feb 2009 - Mar 2014
Lakeview Specialty Hospital

Resident Assistant, Waterford, WI,◦ Communicate with other staff to resolve problems with individual clients. ◦ Supervise, train, and evaluate resident assistants. ◦ Provide requested information on resident progress and the development of case plans. ◦ Compile information such as residents' daily activities and quantities of supplies used in preparing required reports. ◦ Confer with medical personnel to better understand the backgrounds and needs of individual residents. ◦ Answer telephones, and route calls to deliver messages. ◦ Provide transportation or escort for expeditions such as shopping trips or visits to doctors. ◦ Determine the need for facility maintenance and repair, and notify appropriate personnel. ◦ Assist of other departments during crisis situations.

Sales Associate

Aug 2008 - Jan 2009
Burlington Coat Factory

Sales Associate, Milwaukee, WI, ◦ Greet customers and ascertain what each customer wants or needs. ◦ Describe merchandise and explain care of merchandise to customers. ◦ Recommend, select, and help locate or obtain merchandise based on customers needs or wants. ◦ Computer sales prices, total purchases and receive and process cash or credit payments. ◦ Maintain knowledge of current sales and promotions, policies regarding payment and exchanges. ◦ Place special orders or call other stores to find desired items. 



Associate of Science in Accounting

Oct 2013 - Oct 2015
Kaplan University

Accounting Principles, Management, Payroll Accounting, Corporate Finance, Human Resource Management, Ethics, Federal Tax, Business Math, and Microeconomics