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Work experience

Sep 2014Present

Administrative Specialist

Student Services
Administrative Specialist — Olympia, WA Provide high level customer service and administrative support for students Admissions, registration, financial aid, cashiering Digital and paper record keeping and account management
Jun 2013Aug 2014

Customer Service Representative

Verizon Wireless
Customer Service Representative — Lacey, WA Provide excellent customer service to diverse customer base Account management, billing, tier I troubleshooting, sales
Oct 2009May 2010

Tech Intern

Cascadia Community College
IT Tech Intern — Bothell, WA Develop and manage electronic library system Maintain computer systems throughout campus Customer service and tech education Tier III Technical Support
May 2008Feb 2009

Technical Support Specialist

Wireless Data Services Global
— Kirkland, WA Provide expert technical support for smartphones P. 206.898.4043-Ensure positive customer experience Consistent recognition for high performance E. [email protected]




The Evergreen State College


Cascadia Community College