Front Office Receptionist
Mar 2013 - May 2013
Memorial Care Health Center
Front Office Receptionist San Clemente, CA Scheduled patient appointments for patients utilizing scheduling guidelines set for each doctor. Register patients and obtain correct demographics and insurance information.
Apr 2011 - Nov 2012
Desert Oasis Healthcare Cardiology
Receptionist Palm Springs, CA Scheduled patient appointments for patients utilizing scheduling guidelines set for each doctor. Register patients and obtain correct demographics and insurance information. Verified Insurance eligibility for HMO plans and government issued insurance. Prepared and maintained patients medical charts. Provided customer service to patients with insurance, prescription and referral questions. Greeted patients and agency visitors, directing them to the appropriate locations. Scheduled Luncheons with Pharmaceutical Reps. Collected copay and balances, and balanced ledger at the end of the day.
Front Office Rep/medical Billing and Reimbursement
Dec 2009 - Aug 2010
JFK Memorial Hospital Orthopedics
Front Office Rep/Medical Billing and Reimbursement-Indio, CA 40 Claim adjustments per day High Volume Collections Reviewed commercial contracts per reimbursement regulations Coordinated correspondence with insurance carriers Managed process with business office for writing off payments Ensured state and federal regulation compliance for medical collections Prepared and distributed work aged account receivables report Follow up with EOB and Insurance Companies for payment
Medical Records Technician
Feb 2008 - Apr 2008
Medical Records Technician San Jose, CA Prepared records and correspondence directly related to patient medical records to include sending lab results and requesting medical records from outside physicians. Maintained Adherence to release of information protocol and confidentiality. Released information to persons and agencies according to HIPAA regulations. Compiled and processed patient admission and discharge documents.
Feb 2002 - Feb 2006
Medical Assistant San Jose, CA Assisted four physicians with patient care procedures that included H&P's, immunizations and examinations. Efficiently supported the front desk in areas of computerized processes for scheduling, medical records and discharge documents. Cleaned and stocked and prepared exam rooms. Acted as liaison between patients and staff to address and resolve problems including test results and diagnostic procedures.