IT infrastructure engineer with a wide experience in the IT realm. An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

Work History

Work History
May 2012 - Present

Information Systems Administrator

Power Ten, Inc

Primary Responsibilities:

Work with the IT Manager in the Certification & Accreditation effort to certify systems in a timely manner

Implement additions, deletions, and major modifications to the of the network infrastructure

Implement network security at the enterprise level as established by the U.S. Marine Corps and local policies and procedures

Monitor system security, system backups, and troubleshoot system errors
Maintain servers, workstations, operating systems, and application software and interact with the Marines to help resolve IT-Related issues and provide answers in a timely manner

Secondary Responsibilities:

Create and implement images for all workstations

Inform the IT Manager of any suspected security violations

Provide the IT Manager with IA reviews in accordance with IAW DoD/Marine Corps
Coordinate the purchasing and acquisition of all software, hardware, and other IT assets

Conduct regular inventories of assets

Aug 2011 - May 2012

Technology Analyst Professional

CSC (Computer Sciences Corporation)

Navy/Marine Corps Internet (NMCI) Customer Technical Representative Support for USMC MCAS Iwakuni Japan.

Management of USMC client's Navy Marine Corps Internet (NMCI) assets, peripherals and user accounts.

Manage NMCI Technical refresh of existing seats and establishment of new
seats/accounts.

Track, diagnose, coordinate with the help desk support for resolution of NMCI user
technical problems.

Provide briefings and reports to client organization on NMCI operations and technical issues that impact support.

Assist and support client organization and USMC Regional Contract Officer Representative (ROCR) for NMCI contract issues.

Assist and support Contract Technical Representative with creation and tracking new orders, order mod, and build outs.

Assist and support PM MCNIS to carry out its duties and responsibilities for delivering life cycle support to NMCI customers.

Analyze organizational needs that require system support; gathers, compiles and
interprets information as well as assessing regulatory and risk issues.

Identify methodologies for testing functions, summarizing data to develop a recommended course of action, and analyzing and modifying existing system logic difficulties and documentation as necessary.

Interface with business units including middle management and internal resources to ensure quality and timeliness through the testing of project/release work.

Gather and document requirements and participates in the design, development and improvement to infrastructure.

Review system functionality and operational problems and determines required
enhancements needed to improve system functionality and meet business needs.

Apr 2007 - Aug 2011

Systems Engineer

SAIC (Science Applications International Corporation)

Provide network support and configuration management of a secure network infrastructure which includes the following; network encryption devices, IP phones, Routers, Switches and network management devices.

Troubleshoot and maintain SecureLan FiberSyns alarm components and head-end
system, fiber/Cat5 infrastructure, Video Teleconferencing Centers (VTC), and Cisco Call Manager.

Serve as the liaison between HQ PACAF/A6NN and Misawa AB for all new network
requirements and architecture upgrades / modifications.

Conduct site surveys, develop network designs, and deliver completed technical solutions to the customer.

Train military counterparts in network management, configuration management and Infrastructure installations.

Major Projects

Voice over IP (VoIP) - Successfully configured and installed Cisco Call Manager and over 50 IP phones for use on a secure military network.

VTC - Designed and installed 2 Tandberg 6000 MXP suites. Work entailed the
configuration of 3 ISDN lines and the tie in to existing Audio/Video components.

VTC - Configured and installed a Tandberg 1700 MXP and Tandberg Video
Communication Server for an IP based desktop VTC suite.

Infrastructure - Designed and engineered communication infrastructure for a new
Command Center for the U.S. military.

Tech Refresh - Engineered a $350,000 tech solution to replace secure data
communication infrastructure in 2 core facilities and 47 end user buildings.

Security - Configured and installed alarm system components for 2 key locations to detect any physical intrusion attempts of the secure communications infrastructure.

Security - Established a baseline for network routers and switches to streamline security mitigation procedures across a secure military network. Baseline includes standardized systems IOS's and configurations that have been implemented on over 70 network devices.

Nov 2006 - Apr 2007

Security Specialist / Translator

Chenega-Blackwater

Performed security related tasks at the Shariki FBX-T Radar Installation in Aomori
Prefecture under the Missile Defense Agency.

Provided Japanese translation and interpretation services to military and civilian personal working at Shariki Radar Installation.

Acted as a liaison for the Japanese contractors providing logistical and maintenance
support for the radar installation.

Sep 2005 - Nov 2006

Infrastructure Manager/Project Lead

Homeland Solutions, Inc

Designed, engineered and oversaw infrastructure installation projects supporting NMCI on Iwakuni Marine Core Air Station.

As a subcontractor for EDS on the NMCI (Navy Marine Core Internet) contract, coordinate work request to ensure that a quality service was delivered and tailored to meet NMCI standards.

Conducted repairs (break-fix) on network cabling to include twisted pair (UTP), shielded twisted pair (STP), single mode, and multi mode fiber optic cables.

Apr 1999 - Sep 2005

Communications Manager

United States Air Force

Configured and installed over $300,000 worth of Cisco equipment, racks and cabling in a project designed to upgrade the infrastructure of a military installation.

Consolidated and developed a nine-phase acquisition plan for a Pacific Air Force.

Directed $3.1M network upgrade, which involved surveying over 200 buildings, drawing up new system requirements, and planning out the upgrade implementation.

Managed and tracked computer assets for the Air Force's third largest computer account consisting of over 71,000 line items valued in excess of $21M.

Education

Education
2010

M.B.A Information Technology Management

American Military University

3.8 GPA

2005

B.A., Business Administration

American Military University

3.6 GPA

2002

A.A., Information Systems Technology

Community College of the Air Force

4.0 GPA

Certifications

Certifications
2010 - Present

CISSP Certified Information Systems Security Professional

(ISC)2

Certification #391451

2009 - 2017

CCNA Cisco Certified Network Associate

Cisco

Certification# CSCO11522863

2010 - Present

DISN Video Services Facilitator

DISN

Certification # 2311105

2011 - Present

BCNE Brocade Certified Network Engineer

Brocade

Skills

Routers/Switches (Cisco/Brocade/Juniper), Voip, SVoIP, Wave Media Server, Firewalls,
VTC (Video Teleconferencing, Multi-mode/Single Mode fiber termination, Sharepoint, HP OpenView, Remedy, Active Directory, Cisco Works, Cisco IOS, Tandberg MXP, Cisco Call Manager, UNIX, Microsoft Visio, AutoCAD, Microsoft Windows, Microsoft Server, GEM/GEM-X Network Management Software,
Computer hardware, Intrusion Detection Systems, Type 1 NSA cryptography equipment (KG175, KIV7, KIV19), Alarmed Protective Distribution System (APDS) components, COMSEC keying equipment

Industry Training

  • Link 16 Joint Interoperability Course, Aug. 2012

  • Aruba Advance Design and Operations FIPS, Jan. 2011

  • DISN Video Service Facilitator Course, Dec. 2010

  • Tandberg TMS Operator (TMS), June 2009

  • Tandberg MXP Technical Support (MXP-TS), June 2009

  • Tandberg MPS Technical Support, June 2009

  • Tandberg Gatekeeper Module, June 2009

  • Brocade Basic Switch/Router Configuration and Maintenance (ETH103), May 2009

  • Windows 2000 Active Directory Course, May 2004

  • Microsoft Systems Management Server Course #827/828, Apr. 2004

  • Communications-Computer Systems Operations Advanced Course, Aug. 2003

  • Leadership and Management School, Apr. 2003

  • HP OpenView Essentials Review Course, Oct. 2002

  • Network + Course, Jan. 2002

  • Windows Server/Exchange Administration Course, Nov. 2001

  • Records Management Course, Aug. 2000

  • Communications-Computer Systems Operations Specialist Course, Mar. 2000

  • Introductory Military Training Course, Mar. 199

Other Job-Related Experience and Skills

  • Business level Japanese language proficiency

  • Rotary Exchange Student, Omura High School, Japan Aug. 1996 – Jun. 1997