• Stanwood WA

Kelsea Decker

Work History

Work History

Sales Associate

Feb 2016 - Present
American Eagle
  • Greeted all customers and offered assistance
  • Operated a POS system for cash, check, and credit card transactions.
  • Answered customer questions about various products.
  • Recorded inventory.
  • Assisted in changing floorsets.
  • Helped customers by opening fitting rooms and grabbing additional sizes, or products, if necessary.
  • Organized and folded clothes to meet store standards.
  • Censored and sorted shipments of stock to put on the sales floor.

Sales Associate

Jul 2015 - Feb 2016
Party City

­ Burlington, Washington ­

  • Assisted customers with questions, problems, and complaints in person and over the phone.
  • Operated a cash register for cash, check, and credit card transactions.
  • Stocked and replenished merchandise according to store layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers of upcoming sales events and promotions.
  • Welcomed customers into the store and helped them locate items.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Completed and fulfilled balloon orders in person and over the phone.

Receptionist

Feb 2015 - Feb 2016
H&R Block

­ Stanwood, Washington

  • Operated a POS system for cash, check, and credit card transactions.
  • Cleaned and organized the store, which included inventory.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Verified that all customers received their receipts.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Filed and completed end of the day bookkeeping.
  • Scheduled appointments over the phone and via walk-in.

Volunteer

Jun 2014 - Oct 2014
NOAH Animal Shelter​­

Stanwood, Washington  

  • Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.
  • Groomed, fed, and socialized with the animals.
  • Helped potential adopters by answering questions and working with staff to help match families with the animal best suited for them.
  • Recorded activity and noted any unusual behavior or medical issues.
  • Assisted staff in developing dietary and nutritional plans to reach optimal weight, stimulate healing, and increase quality of life.
  • Sterilized instruments and equipment for necessary procedures.

Education

Education

High School Diploma

Sep 2011 - Jun 2015
Stanwood High School


Skills

  • Customer-oriented
  • Active listening skills
  • Credit card transactions
  • POS systems knowledge
  • Stocking
  • Skilled problem solver
  • Strong attention to detail
  • Motivated team player
  • Flexible schedule
  • Patient
  • Organized
  • Trustworthy
  • Retail sales
  • Enthusiastic