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Work experience

07/201604/2017

CNA

Alden of Waterford
  • Helping patients with hygiene including their daily bathroom and sanitary needs.
  • Assisting with daily living including feeding, walking, turning and moving patients.
  • Checking vital signs and weight, testing urine and recording information.
  • Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
  • Maintaining documentation in the form of reports, records and logs.
  • Adhering to professional standards, hospital policies, and federal, state and local laws, and Joint Commission on Accreditation of Healthcare standards.
  • Communicating with Patients with Hearing, Vision and Speech Loss
  • Skin Care
  • Transferring Patients
  • Adhering to Infection Control Protocols
04/201607/2016

Co Manager

Journeys

Bolingbrook, IL

Job Duties:

  • Inventory Management
  • Provided Customer Service
  • Labor Management
  • Set up and Maintenance of displays
  • Shipping and Receiving product from warehouse, other locations, and customers
  • Count and maintain registers
  • Maintaining pricing regulations
  • Maintaining an active sales floor
  • Setting and maintaining goals
04/201503/2016

Assistant General Manager-In Training

Jamba Juice

Oakbrook, IL

Job Duties:

  • Maintained knowledge of current menu items, ingredients and preparation methods.
  • Assisted with the making of schedules for employees.
  • Managed Part-Time employees work stations.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Answered questions about menu selections and made recommendations when requested.
  • Effectively communicated with coworkers regarding customer allergies, dietary needs and other special requests.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.
  • Consistently adhered to quality expectations and standards.
  • Delivered exceptional, friendly and fast service.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
  • Perfectly portioned all ingredients to  ensure guest satisfaction.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Oct 2014Jun 2015

Customer Service/Media

Best Buy

Joliet, IL

Job Duties: 

  • Resolved customer issues in a timely matter.
  • Communication with all levels of team.
  • Maintaining a friendly and safe environment for customers and fellow staff.
  • Handling returns and exchanges.
  • Handling cash and card transactions.
  • Answering customer questions about products and services.
  • Selling over the phone.
  • Maintaining an organized media and gaming area.
  • Maintaining street dates on products.
  • Keeping track of current inventory on various products.
  • Preventing returns.
  • Communication with team and upper management through several means; including written, verbal, and electronic formats.
  • Keeping products in assigned planogram location.
20142014

CNA

Rosewood Care Center
  • Helping patients with hygiene including their daily bathroom and sanitary needs.
  • Assisting with daily living including feeding, walking, turning and moving patients.
  • Checking vital signs and weight, testing urine and recording information.
  • Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
  • Maintaining documentation in the form of reports, records and logs.
  • Adhering to professional standards, hospital policies, and federal, state and local laws, and Joint Commission on Accreditation of Healthcare standards.
  • Communicating with Patients with Hearing, Vision and Speech Loss
  • Skin Care
  • Transferring Patients
  • Adhering to Infection Control Protocols
20122012

CNA

Saint Patrick's Residence
  • Helping patients with hygiene including their daily bathroom and sanitary needs.
  • Assisting with daily living including feeding, walking, turning and moving patients.
  • Checking vital signs and weight, testing urine and recording information.
  • Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
  • Maintaining documentation in the form of reports, records and logs.
  • Adhering to professional standards, hospital policies, and federal, state and local laws, and Joint Commission on Accreditation of Healthcare standards.
  • Communicating with Patients with Hearing, Vision and Speech Loss
  • Skin Care
  • Transferring Patients
  • Adhering to Infection Control Protocols

Certifications

2012Current

Certified Nursing Assistant

Joliet Junior College

References

Amanda Taylor - Supervisor - Jamba Juice - (331)213-1928

Brian Hundt - Supervisor - Best Buy - (773)241-1104