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Work experience

20072015

Operations Manager

Cavalier Transportation Inc
Lead, direct and manage inbound and/or outbound freight operations to ensure that the operations staff executes service agreements at, or above the customer's standards at all times.
Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients
Address all employee performance problems promptly and directly in accordance with company personnel polices and procedures.
Conduct quarterly employee safety and training meetings
Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer

City of Montreal and surrounding areas route mapping and dispatching
Manage very precise deadline pressures and appointments
Ensure all federal and provincial transportation regulations are adhered to
Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition
20032014

Real Estate Broker

Royal LePage Elite
Real Estate Broker, Beaconsfield

Professional real estate agent with six years experience in sales and sales management
Excels in public relations, marketing and procedures administration
Facilitates financial and real estate decisions for buyers and sellers
Sold home sites to marketed clientèle
Directed sales of speculative property
Trained new sales associates
Licensed real estate professional in the Province of Quebec and member in good standing with The Greater Montreal Real Estate Board until 2014
19972004

Assistant General Manager

Flying J Inc
Oversee 50 employees in three departments(Travel Center, Maintenance, Bar) Oversaw scheduling for three departments
Effectively staffed the facility 24 hour 7 day a week  operation
Prepared monthly profit and loss statements
Successful management of profit and loss rations
Successfully managed budgets
Provided leadership to other experienced managers
Successful labour control
Proven success in training and development
Increased merchandise sales by over 100 percent in four years
Responsible for all buying and merchandising
Won monthly sales category contests fourteen times in four years with twelve facilities competing
Responsible for in store specials and promotions for three facilities
Marketed new consumer goods
Successful inventory control
Grew the retail operation

Education

20022003

Real Estate Licence

Lasalle College
Professional Real Estate Broker
19971999

Social Sciences

Dawson College

Skills

Technology skills
Microsoft Office : Word, Excel, PowerPoint
Google Chrome: Drive, Sheets, Presentations, Sites
Citrix Web Portal
Truckmate PC Miler
Shaw Tracking
ADP Business payroll software-online payroll solutions and HR Management


Forklift Trainer Certificate
Train and retrain employees for safe use of forklift in a warehouse environment
Class 1 drivers permit (A - Z licensed)

Certifications