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Promoted to shift supervisor, where duties included labor management, cash control (deposits, change orders, tills, calculated store tips), counted and stocked store inventories, opened and closed the store, supervised baristas, and mitigated customer relations.


Increased the sales totals at my store by upselling customers on special offers. Consistently beat corporate quotas.


Maintained relationships with regular customers and resolved inter-workplace conflicts

Work experience

Shift Supervisor

SHIFT SUPERVISOR| 02/12-06/14] Responsible for opening and closing the store, often without assistance Managed cash register till at the end of the shift, and making bank deposits and change orders Counted, maintained, organized and re-supplied store inventory
Jul 2008Feb 2012


BARISTA| ] Provided friendly customer service and managed cash register Prepared beverages and maintained a clean and sanitary work environment
Apr 2006Aug 2008


HOST/ SERVER| ] Actively managed server rotations and provided legendary customer service Remained flexible in many positions within the restaurant based on company needs Barista| Rocky Mountain High Espresso|[07/14-present] Worked in a busy, professional hospital setting creating hand made beverages and giving exceptional customer service Worked mainly unsupervised, mastered multi-tasking to make the store as efficient as possible while watching over inventory and keeping the store clean and orderly.