• Denver Colorado

Spencer Briggs

Skills

Skills

Management

Promoted to shift supervisor, where duties included labor management, cash control (deposits, change orders, tills, calculated store tips), counted and stocked store inventories, opened and closed the store, supervised baristas, and mitigated customer relations.

Sales

Increased the sales totals at my store by upselling customers on special offers. Consistently beat corporate quotas.

Communication

Maintained relationships with regular customers and resolved inter-workplace conflicts

Work History

Work History

Shift Supervisor

STARBUCKS|
SHIFT SUPERVISOR| 02/12-06/14] Responsible for opening and closing the store, often without assistance Managed cash register till at the end of the shift, and making bank deposits and change orders Counted, maintained, organized and re-supplied store inventory

Barista

Jul 2008 - Feb 2012
STARBUCKS|
BARISTA| ] Provided friendly customer service and managed cash register Prepared beverages and maintained a clean and sanitary work environment

Host

Apr 2006 - Aug 2008
BARBACK/FOOD EXPO
HOST/ SERVER| ] Actively managed server rotations and provided legendary customer service Remained flexible in many positions within the restaurant based on company needs Barista| Rocky Mountain High Espresso|[07/14-present] Worked in a busy, professional hospital setting creating hand made beverages and giving exceptional customer service Worked mainly unsupervised, mastered multi-tasking to make the store as efficient as possible while watching over inventory and keeping the store clean and orderly.