Work-At-Home Customer Support Representative (Seasonal)
Oct 2015 - Feb 2016
Metaverse Mod Squad
Performed troubleshooting and customer service duties for various products and services via e-mail and instant messaging.
Experience
Remote Technical Support Representative
Jan 2008 - Oct 2015
Convergys
Provided technical and billing support to subscribers of AT&T's U-Verse package (phone, Internet and television).
Overnight Shift Leader
Sep 2006 - Nov 2008
Jack In The Box
Prepared and served orders, cleaned and stocked store, and supervised crew members.
Directory Assistance Operator
Jun 2004 - Oct 2007
Verizon
Utilized various directories to provide 411 callers with necessary information.