Was a team lead in charge of four hardware engineers, we extended 24*7 support to the corporation; equipped with IBM E 232 Series (4) servers at the head office and each server at four zonal offices in Hyderabad. Servers in use are IBM E 220 Series (4) all running on Windows Advanced Server and IBM RS6000 for Database.
Day to day responsibilities include :
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Performance and Security monitoring on Windows 2000 Advanced Server.
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Responsible for creating Complete Project and Technical documentation & White Papers for the entire process.
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Problem diagnosis and corrective action.
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Backup strategy planning and implementation.
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Applying Service packs for the Operating system and also for the applications Setup, Maintain and Manage the User Accounts and Groups.
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Evaluated existing LAN environment, and designed the plan to improve Entire network including administration, technical support, reliability of Existing equipment and add-on services.
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Adding new users and maintaining security by forcing proper usage of NTFS Permissions and User rights in both Windows & Linux.
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Maintaining Client/Server support and Setting up networks, printers, additional disk and tape drives.
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Supervising customer installation of Windows 2000, Windows 95 using TCP/IP protocols, and solving problems faced by Clients.
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Management of House-made Help Desk System call escalations, timely resolutions and day-to-day Help Desk Operation.
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Scheduling network & systems preventive care and health checks.
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Proved myself a successful team leader for a team of four Engineers.
Projects Completed in Municipal Corporation of Hyderabad