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Work experience

Sep 2011Present


Brooks Brothers
Oct 2007Aug 2011

Area Supervisor


Managed team 10-20 to unload and process merchandise from trucks (average of 2100 units; 1-3x/  wk)

Opened/Closed the building- securing daily bank deposits and ensuring safety of employees (up to 60)

Provided excellent customer service to ensure they would return for further purchases and tell their friends

Coached new associates with company policies and procedures

Coached current associates to assist in their develop to increase over company production, including soliciting credit cards

Met deadlines of new merchandise sets and truck unload process

Used Excel, K-planner, truck manifest, and other tools provided by the company to best prepare for each truck and moved associates to needed areas for a successful (usually an 8hr) unload and merchandising day

Assisted with store visuals (placement)

Supervised sign management team of 8-12 to sign the store with 98% accuracy

Followed  company guidelines to placement (visual)

Coached new associates and found strengths in others

Reduced the number of pricing issues at the register by 90% (from previous supervisor)

Used all tools (work load planners, excel, signage, etc) to assist in an easy flowing ad set

Apr 2008Sep 2010

Substitute Teacher


Substitute teacher per Diem, grades K-6 in different schools in Saratoga and Warren counties.

Followed lesson plans left by full time teachers

Managed students to accomplish the goals for the day

Implemented my own teaching techniques to help teach lessons

Was often requested by other teachers to return to their class

Planned ahead in case of any unforeseen events (fire drills, ill students, etc)

Used a combination of my classroom management skills as well as the teachers to help teach the students and maintain a fun and safe learning environment

Jun 2006Jun 2007

English Teacher (ESL)

Futaba Kindergartent

Taught children from ages 2-11 using Sadlier-Oxford Phonics, NYS Learning Standards, and Gardner’s Multiple Intelligences

Incorporated both Japanese and American culture in lessons to help teach the students English

Used music, workbooks, objects, and other visuals to keep the lessons fun

Participated in and translated different Japanese events

Wrote and taught an English speech for the graduating Kindergarten class

Taught an Old English song to the students (Grandfather's Clock) for their Winter Festival


Jan 2004Dec 2008

Masters of Education

SUNY Plattsburgh

School counseling was my primary course of study

Interned in a K-2 building where I created and implemented a recess retention program to increase positive student behavior during lunch and recess and to reduce the amount of time wasted with negative behavior and consequences. Created a PowerPoint presentation to share the results with graduate peers and the faculty at the site of recess program. I ran groups and taught daily lessons to students k-2. I helped out with the morning breakfast program

I also interned at a Middle School where I taught weekly lessons to students grades 6-8 and held individual counseling sessions.

Aug 2001Dec 2003

Bachelor of Science

SUNY Plattsburgh
Aug 1998May 2001


SUNY Rockland


Time management
First, as a student there were always deadlines on assignments and presentations. Second, as a teacher, each lesson was given a certain amount of time for completion. In retail, most things have a time limit and need to be completed on time. I always found myself looking at what the priorities were, the time allotted, and then the best method to getting everything done in the most effective way.
Problem Solving/Analyizing
Come up with solutions to problems that arise. As a teacher, often times events come up without notice. I constantly think on my feet and react quickly to avoid chaos or confusion.   When timelines or deadlines are not met- I look for solutions to ensure they are met. That has been done by either changing my own actions or brainstorming with others for input to solve the problems at hand.