Crystal Gutierrez

  • San Bernardino US-CA

Education

Education
2006 - 2008

BA

Hiram College

Honors:

Scholar Athlete

Made the Dean's List every semester

Graduated Cum Laude with a 3.67 GPA (4 pt scale) 

Graduated with Department Honors (Management)

Related Coursework:

International Business Management, Marketing, Interpersonal Communication, Accounting, Database Management.

Senior Seminar Prospectus Topic:

"A phenomenological approach; organizational responses to expatriate skills, knowledge and dispositions during repatriation, as perceived by the expatriate."

Activities:

Women's Soccer (2006)

Women's Soccer Captain (2006)

Women's Soccer Student Coach (2007)

Women's Softball (2006)

Delta Chi Lambda (2006-2007)

Delta Chi Lambda Greek Representative (2006-2007)

Sports Statistician (2006-2007)

2003 - 2005

Associate of Art

San Bernardino Valley College

Honors:

Scholar Athlete

Made the Dean's List ever semester

Academic scholarship recipient

Activities:

Women's Soccer (2003-2004)

Women's Soccer Captain (2003-2004)

Work History

Work History
Oct 2008 - Sep 2009

Account Executive Inside Sales

Rancho Cucamonga Quakes

- Contact local businesses and organizations, via telemarketing, for season and group ticket sales.- Provide a personalized service to each individual business or organization.- Ended 2009 season 2nd in sales within the Inside Sales department.

May 2007 - Aug 2007

DC Operations Internship

Cardinal Health Care Inc

- Inputted UPS orders into the Compass system to create truck loads of medical supplies to be distributed throughout the United States and abroad.- Provided customer service to Cardinal Health customers via the telephone.- Utilized excel programs to track product inventory changes.

Mar 2005 - Aug 2006

Assistant Food and Beverage Director/FT Concession Manager

Inland Empire 66ers

Assistant Food and Beverage Director- Administrative assistant to the Inland Empire 66ers Food and Beverage Director, Joe Henderson, during non-event days. o Organized a weekly schedule for over 40 Diamond Creation employees to staff both venues.o Translated documents (including; tickets, posters, signs, advertisement papers, etcetera) to broaden audience attraction.o Assisted in organizing events held during the off-season.o Processed food and beverage employee applications.Full Time Concessions Manager- Trained employees on how to handle customer service as well as day-to-day activities at the Arrowhead Credit Union Park and CYSA Soccer Complex.- Provided excellent customer service and resolved customer complaints.- Prepared stands for nightly events.- Supervised concession operations, including more than 40 employees, for events held at Arrowhead Credit Union Park, as well as soccer games held at the CYSA Soccer Complex.- Picked up bank disbursements that exceeded thousands of dollars from stadium stands.- Inputted pay-roll hours and concession inventories after nightly events (including; baseball games, high school football games, concerts, revivals, baseball clinics, festivals and college baseball)

Skills

Skills

Compass

Used to track orders and inventory.

MS Office

Proficient in: Word, Power Point, Excel, Outlook and Access.

Spanish

Interest

Assistant Coach, Women’s Soccer: (San Bernardino Valley College, June '09 - Dec. '09)

Returned to my community college to help out the W.Soccer team and ended the 2009 season as Conference Champions, ranked #6 in California and #3 in Southern California.

Volunteer work with Slider Sports:

Participate in multiple charity walks, sports clinics and other youth events throughout the year.

Soccer: involved in multiple soccer leagues,

Fitness, travel, entertainment, food, family.

References

References

Rachel Barker

Paul Esser

Kristin Hauge

Joe Hudson