PROJECT MANAGER PROFESSIONAL Management consultant with experience as Project Manager Professional in: Customer Service Sales Retail Operations Change Management Materials services Supply Chain Management Reengineering Strategic Planning CRM Balanced Score Card ERP Management Professional with extensive international experience in manufacturing process, Six Sigma, Kaisen, communications, retail, metallurgy, Banking, food services, financial, Insurance, automotive, chemical and mining industries, etc... Proven ability to analyze and improve processes, impact business growth, and achieve maximized profits through resource management, cost reduction, internal controls, productivity, and efficiency improvements. Strong qualifications in general management, systems design and implementation, and staff development & leadership.
SELECTED ACHIEVEMENTS Developed projects at:
financial sectors, with 23% of sales increase & 28% cost reduction those projects has been developed in Central and South America for market leaders.
Telecommunications: Cost reduction in 21% o Foods: 7% of sales increase, 18% off in production cost and 23% in administrative cost specially at central America and Peru
Automotive:Analyzed, designed, implemented and managed a new business structure and change management for the largest car dealer group in central America with 9 top market brands and an average revenue as 400M. Also designed and improved an supply chain program with an RP creating purchase and work orders based on forecast. Oversaw initial stage project, improved productivity by 15% and reduced inventory by 11%.
International project management experience in re-engineering and management consulting in diverse industries with assignments in the United States, Mexico, Guatemala, El Salvador, Honduras, Costa Rica, Panama, Dominican Republic, Venezuela, Ecuador, Brazil, Argentina, Chile, Colombia and Peru; Managed a combined budget of $ 20M which resulted approximately $ 100M of savings (ROI 5:1) Initiated strategic consolidation operations as a result of a joint venture between General Electric and Grupo Axa in Mexico; developed strategic planning, objectives, procedures, policies; hired and trained personnel; negotiated with contractors, banks and suppliers.
International Financial Assessors - 2000 to date
Country Manager for United States and Central America Managed projects with a combined team of up to 30 professionals: Responsible for the strategy and operation at this region (Mexico, Central America & Caribbean) Some Managed projects at :
Telefonica (Spain) in Peru developed a CRM project increasing in 12% sales and reducing 27% cost of sales and operating costs
Teleamazonas (Ecuador) developed a reengineering program reducing operative cost in 16% and administrative cost in 26%
Cafe Duran in Panama(Coffee producer), increased in 185sales and 7points of market share
Calesa Agro industrial Group in Panama, reduced 34% operating cost, increase 9% sales.
Diana Foods in El Salvador, increase sale in 8% and 23% production productivity and reduced 17% cost of production and distribution in 8%.
LASALUD in El Salvador, reduce operation s cost in 32%, increase sales in 12% and market share in 8 points.
Rodelag-Sears in Panama, resulting in 18 % productivity increase in sales.
Asesuiza Insurance Company at El Salvador, improved productivity by 18%, reduced costs in 32% increase market share in 12%
Interbank in Peru, reduces costs in 28% increase market share in collocations in 8 points and especially we developed a due diligence for an a acquisition of Latin Bank, after this process we ve developed a reengineering program for the new bank.
Assa Insurance Company at Panama
Coordinated and developed different projects for many other big clients in this region, clients with a revenue at least 150 US M and head count of 300 employees at least.
London Business Services 1996-2000
Business Analyst & COO Managed reengineering and strategic planning projects with a combined team of up to 10 professionals, getting ROI average about 4.5:1
France Telecom El Salvador
Reckitt & Colman Brasil Argentina Colombia and Mexico
Kimberly Clark Puerto Rico El Salvador Guatemala Per Venezuela Colombia
Interbank Per o Banco de Credito Bolivia
Buffalo Industries Brazil
Grupo Backus Peru
Grupo Grana y Montero Peru
Emico Shoes Mexico
Banco del Bajio Mexico
Banco Santander Colombia
Banco de Bogota Colombia
BDH New York, Senegal and Republica Dominicana
Volvo Trucks Peru
Gevesa El Salvador
Shering Plough Mexico Venezuela
PROLEC GE, Monterrey, N.L., Mexico 1995 - 1996 Operations Manager Managed three production lines (Product Design Production Planning Quality Control) simultaneously supervising more than 35 staff and 90 workers Materials Coordinator Managed $18 million annual purchases and warehousing, reduced the raw material inventory from $3.1M to $2.0M. Designed and implemented an administrative computer system involving purchasing, inventory, budgeting and accounting. Prepared cash flow projections for financial planning.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Bachelor degree in Mechanical Electrical Engineering and Management Instituto Tecnologico y de Estudios Superiores de Monterrey (ITESM), Monterrey, N.L., Mexico.
Extensive professional development and continuing education in: Project Management, Sales projects, Logistics & Supply Chain Management, Just in Time (JIT) Concepts and Applications of ERP, and MRP (SAP-BAAN-JDE), Quality Control, Leadership Skills HR - Recruitment and Selection, Change Management, CRM, Strategic Planning & Balanced Scorecard,Reengineering.
COMPUTER LITERACY Excel, Word, PowerPoint, Access, Publisher, Project, Panther & Tiger, SAP, JDE, BPCS AutoCAD, Visio, Outlook, Internet Explorer.
LANGUAGES Fluent in English, Portuguese and Spanish.