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Industry background

Telecoms, IT, Media and Entertainment

Functional experience

General Management - Executive Level

Management of technical organizations : technology strategy & innovation, research & development, operationsFull responsibility for new product and technology implementation

Organizational set-up and organizational development Substantial budget responsibilityLarge scale program management and coaching of project managers


French: native

English:  fluent

German: Intermediate

Experience, Leadership, Vision, Results

Profit-driven and innovative leader offering performance gains, technology utilization improvement,  organinzational and turnaround talent

  • Leadership on technical organizations with strong customer orientation and entrepreneurial mindset
  • Solid understanding of telecoms and IT industries
  • Proven track records on major technology and customer products and services implementation such as launch of a new brand , launch of interactive TV services, new MVNO, new profit center
  • Efficiency and resources optimization, minimization of costs, outsourcing, turnaround management
  • Organizational development & change programs in complex situations
  • Excellent organization, communication, facilitation and presentation skills

Work experience

Jul 2007Present

Chief Operating Officer


Sicap is a software company that develops and provides solutions and products for telecom operators, MVNO, MVNE and Service providers. Sicap product portfolio contains covers Device Management, Content Management, Messaging Gateways and Payment Services. Sicap has local presence in Switzerland, France, Singapore, Malaysia, Russia and Africa.

As Chief Operating Officer, my role requires me to:

  • Take full responsibility for the operating strategy of the company
  • Manage complete day-to-day operations of the company
  • Define and manage overall budget
  • Initiate and guide the strategic developments of the company
  • Define strategic goals and manage the Product Development & Operations department (120 emp.)
  • Be Board Member of Sicap Malaysia (Sicap Technical Centre for Asia-Pacific operations)
Feb 2005Jul 2007

Senior Consultant to the CTO Mobile



  • Support the CTO (Chief Technology Officer) in managing the Technical Operations organization (800 emp.)
  • Lead and synchronize organizational developments
  • Lead unplanned, special and transverse projects


  • Development of strategic plans and regular action plans providing a consistent and global follow-up of the technical activities
  • Organization of information flows in order to proactively discuss, collaborate and coordinate wide needs, initiatives and resources and to maintain efficient liaison with all the employees of the unit
  • Creation of a change management framework in order to coordinate the organizational developments within the Technical Operations organization and anticipate the evolution of our product development practices, outsourcing possibilities and convergence opportunities
  • Coaching / mentoring to project managers assigned to major product and technology implementation
  • Successful launch of M-Budget Mobile: a complete new no-frills product range branded in partnership with the major Swiss retailer : full deployment in 90 days, 250 000 subscriptions in 1 year
  • Management of a company-wide (3000 emp.) change management project to introduce a new innovation culture and work-model allowing each employee to become the champion of his own product idea and the company to rapidly develop new business opportunities
  • Management of a company transversal program for the development of value-added services, aiming a significant revenue growth to compensate revenue erosion in voice business
Apr 2002Feb 2005

Head of Architecture Governance

Swisscom (Mobile)


  • Lead data architects and application architects team
  • Establish practices and orientations by which technical architecture is managed and controlled at an enterprise-wide level
  • Identify technology failure points and develop improvement opportunities, analyze technology enabled business opportunities and develop future state technology visions and designs
  • Assess the degree of alignment between Technical and business strategies


  • Successful establishment of a Technical Architecture Managementapproach
  • Effective development of technical strategy and establishment of best practices
  • Successful and recognized support of the line in understanding architecture vision and processes
  • Successful influence to innovation process
  • Leadership on special taskforces for major technology implementation and key participation in organizational changes
Jul 2001Apr 2002

Head of Interactive Television Operations



Management of the European interactive television operations center (TAK)

Lead architecture, administration and production teams


  • Establishment of the technical hotline for end-users
  • Creation of a studio for production of interactive broadcasts
  • Efficient sourcing strategy: reduction of 20% of the operating costs
  • Organization of the operations for new European activities and change from network operations to end-to-end service operations
  • Technology road mapping and successful integration of new technologies and innovative products (e.g.: TV-ADSL)
  • Key contribution to the establishment of a new product development process
Jul 1998Jul 2001

Head of IT Operations



Management of the whole IT production activities and teams


  • Successful development of the organization of the IT production team : “think business”, quality management, process reengineering
  • Efficient management of the operating budget and outsourcing models
  • Active participation in the management of the IT Department and technology steering at the debitel Group level
  • Complete creation of the operations department of a new profit center
  • Successful management of several important transverse projects
Jan 1996Jul 1998

Held project management, account management and software engineeringpositionsin IT consulting and insurance companies



Master's degree

University of Versailles


Paris Institue of Technology