Download PDF

Work experience

2009Present

Advisor

OneCall Manage

Management Advisor for this exciting start-up helping clients reduce their wireless expenses and control lifecycle management

Jan 2009Present

Principal

Beyond Simple Solutions

Management consulting firm focused on helping CEO’s of small and mid-sized software and technology companies to identify and implement operational improvement to drive profitability and growth.

Apr 2011Present

Founder, COO

One Happy Company, LLC

OHC develops and manages premium quality life-inspired fashion apparel brands which reflect our customer's positive outlook on life and expression of inner happiness.  Our quality and attention to detail starts with exclusively using fabrics manufactured in the USA.  All of our clothes are produced by high quality manufacturers in the USA utilizing ethical labor practices.

20052008

VP Operations / COO / President & CEO

TeleSciences, Inc.

Global software and services company providing solutions to fixed, mobile and IP network operators and telecom equipment suppliers. (ISO 9001-2000 originally certified in 1996)

Restructured a forty-year-old ‘start-up’ after successful management buy-out (MBO). Refocused business toward a sales and marketing driven organization. Directed P&L, cash and contracting management, and budget development.

  • Led a team orchestrating the MBO of the $15M Mediation Division, including all product intellectual property rights from EDB Business Partner ASA (Oslo, Norway).
  • Obtained investment capital commitment of $25M from Spire Capital Partners (private equity firm with $600M under management) and Ariston Global to build a portfolio of operational support system companies with TeleSciences as the platform company.
  • Secured major customer account relationships during the transition of ownership and renewed annual customer support agreements comprising 50% of total revenue.
20042005

President & CEO / Board Director

EDB Telesciences

Securicor Telesciences was acquired by EDB Business Partner ASA (Oslo, Norway) in 1999 and added to their Telecom Business Unit.

Promoted to Position and directed the Mediation Division of the telecom business unit with operations in the US and Norway.  Restructured division to facilitate the sale of the $33M telecom business unit.

  • Restructured and reduced costs in the Mediation Division, in US and abroad, by 25% in first year while meeting customer delivery schedules and maintaining high service levels.

19992004

COO / Corporate Secretary

EDB Telesciences

Reported to President and managed all customer deliveries and support operations globally during this high growth period. Worked closely with the sales organization developing customer account strategies, approving all proposal responses, negotiating customer contracts and maintaining customer relationships.

  • Directed order fulfillment process and delivered on average $22M of revenue annually in projects for product and services worldwide, while optimizing cash collections and managing customer expectations.
  • Negotiated general purchase and supply agreements totaling in excess of $35M in revenue (over 4 years and with 10% margin improvement) with major Tier 1 customers and partners worldwide for turnkey solutions. (Alcatel-Lucent, Ameritech, AT&T, Cable & Wireless (Jamaica), Cegetel (France), Cisco, Hutchinson Microtel (UK), Nortel Networks, Telecom PNG (Papua New Guinea), NYNEX, Qwest, SBC Communications, and Siemens)
19881999

Director / VP Operations Support

Securicor Telesciences

Telesciences CO Systems was acquired by Securicor Communications (London, England) in 1994 and completed an IPO in 1997, changing its name to Axiom, Inc.

Hired to establish materials management program and resolve excess & obsolete inventory crisis.Promoted to VP Operations with additional responsibility for all customer service operations.

  • Achieved 100% renewal rate and generated annual support revenues of over $8M by spearheading company-wide 'Customer Satisfaction Plan' to correct quality deficiencies in major software and hardware releases.
  • Restructured customer care product offering and implemented a more effective contract renewal process, improving efficiency, up-sell opportunities and cash collections.
  • Consolidated and integrated operations for multiple acquisitions, saving over $4.5M per annum, without disruption of customer delivery schedules or degradation of service levels.

  • Managed $2.4M facility construction and relocation project. Completed project on time and within budget.
  • Planned and implemented installation projects globally utilizing partners, in-house and subcontract resources, generating revenues of $4.8M annually.
19851987

Marketing / Product / Program Manager

Nortel Networks

Reported to the Division General Manager and directed all new product planning, project management, market introduction and sales support for the diagnostic / test equipment product line, generating more than $7 million in annual sales revenue.  Managed cross-functional, multi-divisional team developing new products.

19801984

Materials Manager / Director of Manufacturing Operations

Nortel Networks

Reported to the Division General Manager with P&L responsibility for all product lines, generating $26 million of revenue annually. Consistently exceeded organization objectives for throughput, on-time shipments, quality, and inventory reduction during a time of explosive (+225%) revenue growth.

19761980

Production Control / Purchasing / Materials Manager

Spectron

(Privately held manufacturer of data communications test equipment)

Managed several functions, including production control, materials management, purchasing, warehousing, and manufacturing systems, resulting in promotions with expanded cumulative responsibilities. 

Education

May 1984

BS

Rutgers, The State University of New Jersey-Camden

Graduated with highest honors while working full time.

Certifications

CIRM

The Association for Operations Management (APICS)

CPIM

The Association for Operations Management (APICS)

Short Biography

University Alumni

Are You LinkedIn?

All Recommendations

Resume

Wireless Expense Management

Software Solutions

Recommendations

I am proud of the relationships that I have cultivated and the value that I bring to an organization, a team or a business.  The recommendations you see below are just a selection of the ones I have worked hard to earn and ultimately they reflect the levels of success that I, and the organizations I have worked in, have been able to realize.  They also have one very important factor in common - they would all commend me to a prospective employer.

“Greg has extensive management experience at international software organizations, including product management, marketing, finance, quality, and customer care. In his role as CEO, he demonstrated a clear, straightforward and trustworthy communication style that was valued by customers, corporate management, and internal groups spanning different countries and cultures. Greg’s primary strengths are clear reasoning and operational excellence.”

– Arnhild Schia, Former CEO, EDB Business Partner ASA, Norway.

"Greg has demonstrated ability in creating strategic direction, driving change and leading diverse organizations under tough market conditions. He is accomplished at cultivating strategic partnerships and devising win/win solutions. I strongly recommend Greg to any organization looking for a take charge, results driven executive with an impressive repertoire of leadership skills."

– Shervin Sadighian, Director, SBC Communications, (now AT&T)

“Greg’s operational expertise and leadership showed throughout the company in its high quality products, ISO 9001 certification, and consistently high reviews from customers.Greg exhibited high levels of integrity, as well as great focus on the operational and financial results of the company.He earned my trust as an individual who always put the company’s interests before his own. Greg has excellent communication skills and worked well as part of a team.”

­­– Steve Dubnik, co-CEO Ariston Global, Board of Directors of TeleSciences, Inc.

“Greg exhibits a straightforward communication style on even the hardest of problems. At all times you know exactly where you stand with Greg, and it’s this reasonableness that makes him so successful as the consummate organizer behind all aspects of a business. His knowledge of software and services delivery is extensive, ranging from product management and marketing through product control, scheduling, finance, quality, delivery and customer care. His interaction with each internal group and with customers was always clear, judged and considerate. Greg will be successful at any company that values clear reasoned thinking, combined with boundless energy, and that needs to pay attention to details.”

­­– John Loughlin, Chief Technology Officer, TeleSciences, Inc. (now Ventraq, Inc.)

To view the full text of all of my testimonials, please go here

Interest

Family, music, kayaking, sailing, science, reading, movies, hiking, photography, travel, gardening

Endorsements

“Greg is a strong operations oriented senior executive who has a demonstrated ability to lead organizations in times of transition. His ability to clearly lay out a strategic vision and operating plan for the TeleSciences division was a large factor in our investment decision and his ability to adeptly negotiate the complex transaction with a European parent company is a testament to his leadership qualities and perseverance.I recommend Greg without hesitation or qualification for a senior executive role.”

– Bruce M. Hernandez, Partner, Spire Capital Partners

“Greg was one of the most professional, dedicated, talented, and hard working employees I've ever had the pleasure to work with. His technical knowledge and practical business approach were tremendous assets to our management team. No matter the task or assignment, Greg was able to exceed expectations. His work was outstanding.”

– Mike Moore, Former CEO, EDB Telesciences, Inc.

“Greg is an adaptable Senior Executive of high integrity with a broad background of managing diverse organizations in fast paced, highly challenging environments. Greg brings many skills to the table, is a problem solver and provides significant value to any organization which he is a member.”

– Richard Neil, Former Vice President of Customer Care, TeleSciences, Inc.

“Greg was universally respected by his peers as well as the other individuals in the organization.The breadth of his operational knowledge and experience allows him to provide guidance in virtually any functional area of an organization.Greg distinguished himself as a trusted, detailed and thoughtful executive of utmost integrity.His welcome demeanor, and his open and candid communications skills have served him well in building an extremely loyal organization.”

– Kevin Dickens, co-CEO Ariston Global, Board of Directors of TeleSciences, Inc.

“Greg is a highly professional executive. He brings true integrity, diligence and a strong work ethic to everything he does. Greg is very detail oriented and results driven. His broad experience positions him well as a major contributor in any organization lucky enough to have him.”

– Mark Trudeau, President and CEO, Ventraq, Inc. (formerly TeleSciences, Inc.)

“Greg was the consummate professional in his various roles at TeleSciences. I had the opportunity to work quite closely with Greg for a number of years and found Greg to be a true leader, always displaying professionalism and integrity. No matter what the task at hand, Greg could always define the approach, consider all angles, and set the path to resolution.”

–Mark Lukens, Controller, TeleSciences, Inc., (now Ventraq, Inc)

“Greg was an excellent mentor, with a very thorough understanding of Materials Management and Operations. Greg was very enthusiastic with great interpersonal skills and a high energy level. He was very much results focused, but took the time to develop teams and personal relationships in a way that is uncommon in business today.”

– Joe Pendergast, Former Materials Management, Northern Telecom

“Greg was an excellent and trustworthy COO managing the US business in a manner that was highly appreciated by both customers as well as our employees. I can highly recommend Greg as a results oriented professional senior manager.”

– Asbjorn Eide, Former CEO Telecom Group, EDB Business Partner ASA, Norway.

“Greg is a dynamic leader whose forthright manner and interpersonal skills made for a satisfying work environment. Greg’s drive, energy and level of commitment to the company confirmed him to be a consummate professional who wins the respect of others through his integrity and unwavering desire to bring out the best in his personnel.”

– Dave Rizzo, Former Director, Product Management, TeleSciences, Inc.

Summary

Senior Executive with 20+ years experience generating value by identifying key strategic and tactical initiatives and creating structure, focus and culture of accountability required to improve operating performance.  Led restructuring and investment activities to fund growth. (e.g. management buy-out and $25M private equity investment from Spire Capital Partners)  Optimized enterprise performance and multi-company roll-up integration to reduce costs and increase profit.  Managed both P&L and operating functions for international and domestic operating divisions, delivering high quality products, software and services to Fortune 500 companies globally. 

Greg has held senior management positions running a business and achieving balanced results across all critical performance criteria, leveraging his primary expertise in operations.  Recognized for working effectively with both internal and external clients at all levels.  Known to be both results driven and people oriented. Passionate and action oriented, with a proven track record for getting the job done.