Work experience

Work experience
2009 - Present


OneCall Manage

Management Advisor for this exciting start-up helping clients reduce their wireless expenses and control lifecycle management

Jan 2009 - Present


Beyond Simple Solutions

Management consulting firm focused on helping CEO’s of small and mid-sized software and technology companies to identify and implement operational improvement to drive profitability and growth.

Apr 2011 - Present

Founder, COO

One Happy Company, LLC

OHC develops and manages premium quality life-inspired fashion apparel brands which reflect our customer's positive outlook on life and expression of inner happiness.  Our quality and attention to detail starts with exclusively using fabrics manufactured in the USA.  All of our clothes are produced by high quality manufacturers in the USA utilizing ethical labor practices.

2005 - 2008

VP Operations / COO / President & CEO

TeleSciences, Inc.

Global software and services company providing solutions to fixed, mobile and IP network operators and telecom equipment suppliers. (ISO 9001-2000 originally certified in 1996)

Restructured a forty-year-old ‘start-up’ after successful management buy-out (MBO). Refocused business toward a sales and marketing driven organization. Directed P&L, cash and contracting management, and budget development.

  • Led a team orchestrating the MBO of the $15M Mediation Division, including all product intellectual property rights from EDB Business Partner ASA (Oslo, Norway).
  • Obtained investment capital commitment of $25M from Spire Capital Partners (private equity firm with $600M under management) and Ariston Global to build a portfolio of operational support system companies with TeleSciences as the platform company.
  • Secured major customer account relationships during the transition of ownership and renewed annual customer support agreements comprising 50% of total revenue.
2004 - 2005

President & CEO / Board Director

EDB Telesciences

Securicor Telesciences was acquired by EDB Business Partner ASA (Oslo, Norway) in 1999 and added to their Telecom Business Unit.

Promoted to Position and directed the Mediation Division of the telecom business unit with operations in the US and Norway.  Restructured division to facilitate the sale of the $33M telecom business unit.

  • Restructured and reduced costs in the Mediation Division, in US and abroad, by 25% in first year while meeting customer delivery schedules and maintaining high service levels.

1999 - 2004

COO / Corporate Secretary

EDB Telesciences

Reported to President and managed all customer deliveries and support operations globally during this high growth period. Worked closely with the sales organization developing customer account strategies, approving all proposal responses, negotiating customer contracts and maintaining customer relationships.

  • Directed order fulfillment process and delivered on average $22M of revenue annually in projects for product and services worldwide, while optimizing cash collections and managing customer expectations.
  • Negotiated general purchase and supply agreements totaling in excess of $35M in revenue (over 4 years and with 10% margin improvement) with major Tier 1 customers and partners worldwide for turnkey solutions. (Alcatel-Lucent, Ameritech, AT&T, Cable & Wireless (Jamaica), Cegetel (France), Cisco, Hutchinson Microtel (UK), Nortel Networks, Telecom PNG (Papua New Guinea), NYNEX, Qwest, SBC Communications, and Siemens)
1988 - 1999

Director / VP Operations Support

Securicor Telesciences

Telesciences CO Systems was acquired by Securicor Communications (London, England) in 1994 and completed an IPO in 1997, changing its name to Axiom, Inc.

Hired to establish materials management program and resolve excess & obsolete inventory crisis.Promoted to VP Operations with additional responsibility for all customer service operations.

  • Achieved 100% renewal rate and generated annual support revenues of over $8M by spearheading company-wide 'Customer Satisfaction Plan' to correct quality deficiencies in major software and hardware releases.
  • Restructured customer care product offering and implemented a more effective contract renewal process, improving efficiency, up-sell opportunities and cash collections.
  • Consolidated and integrated operations for multiple acquisitions, saving over $4.5M per annum, without disruption of customer delivery schedules or degradation of service levels.

  • Managed $2.4M facility construction and relocation project. Completed project on time and within budget.
  • Planned and implemented installation projects globally utilizing partners, in-house and subcontract resources, generating revenues of $4.8M annually.
1985 - 1987

Marketing / Product / Program Manager

Nortel Networks

Reported to the Division General Manager and directed all new product planning, project management, market introduction and sales support for the diagnostic / test equipment product line, generating more than $7 million in annual sales revenue.  Managed cross-functional, multi-divisional team developing new products.

1980 - 1984

Materials Manager / Director of Manufacturing Operations

Nortel Networks

Reported to the Division General Manager with P&L responsibility for all product lines, generating $26 million of revenue annually. Consistently exceeded organization objectives for throughput, on-time shipments, quality, and inventory reduction during a time of explosive (+225%) revenue growth.

1976 - 1980

Production Control / Purchasing / Materials Manager


(Privately held manufacturer of data communications test equipment)

Managed several functions, including production control, materials management, purchasing, warehousing, and manufacturing systems, resulting in promotions with expanded cumulative responsibilities. 


May 1984


Rutgers, The State University of New Jersey-Camden

Graduated with highest honors while working full time.




The Association for Operations Management (APICS)


The Association for Operations Management (APICS)