Operations Manager - Major Accounts
Currently in Director level role, managing a staff of 17 supporting a sales team which generated $23M in 2012.
Has a reputation for working with large specialty accounts, and working at all levels to get things done.
Held responsibility for leading three teams across the US & Canada and a $1.2M budget. Smoothly integrated multiple teams with unique processes into one.
Initiated task & time study producing 35 new efficiencies which maintained support staff levels while sales team grew 50%.
Created outdated pricing initiative which generated $650K in new revenue, plus a $1M profit for largest account.
Identified over $462K in cost savings through consistent process improvement.