Grayson Clark

89 Green Rd  Raymond, NH 03077  (315)450-1274

Summary of Skills and Qualifications

  • Excellent organizational and writing skills
  • Proficient with most programs for both PC and Macintosh computers
  • Able to communicate accurately and effectively
  • Experienced in teaching, tutoring and training
  • Approachable and professional
  • Able to take constructive criticism and turn it into positive results
  • Experienced in working with teams both as a member and as a team leader
  • Able to take initiative and complete tasks in a timely and effective manner
  • Able to handle customer concerns in a professional, courteous manner

Work History

Work History
Oct 2014 - Present

Business Sales Representative

Comcast                                         Manchester, NH
  • Meet and exceed daily and monthly metrics with a strong focus on order accuracy and customer experience.
  • Manage upward of $300K in accounts on a yearly basis
  • Adapt and excel in a competitive and continually changing business environment as well as staying informed with procedure, product, and industry changes.
  • Diligent follow up with all potential customers and follow up with previous customers for additional sites.
  • Manage multiple programs simultaneously with each client to build account profiles.
  • Demonstrate leadership abilities through mentoring peers and training new employees.
Jan 2014 - Oct 2014

Personal Banker

Citizens Bank                                       Nashua, NH
  • Responsible for going above and beyond for customer while aspiring to deliver world class customer service
  • Driving sales through service, achieving sales and referral goals by developing a positive customer experience
  • Building a book of business by proactively seeking ways to develop and expand customer relationships in order to contribute towards the branch success
  • Maximizing personal productivity through attention to detail, self motivation, and adaptability to achieve branch and personal goals
  • Growing my own capabilities by actively participating in opportunities to expand knowledge, influencing and interpersonal skills
Aug 2011 - Oct 2013

Retail Sales Representative

Verizon Wireless                                    Salem, NH
  • Responsible for providing excellent customer service
  • Provide technical advice and support to Verizon Wireless customers
  • Responsible for educating customers on new products and services
  • Connecting with customers to help uncover their technological needs
  • Assist customers in picking out and purchasing new equipment
  • Meet or exceed monthly sales goals and quotas as mandated by Verizon Wireless
Jan 2011 - Aug 2011

Technician

Flextronics                                        Syracuse, NY
  • Responsible for providing excellent customer service
  • Provide technical advice and support to Verizon Wireless customers
  • Responsible for educating customers on new products and services
  • Meet monthly sales goals and quotas as mandated by Flextronics and/or Veri
Apr 2009 - Jan 2011

Guest Service Coordinator

Ruby Tuesday                                   Syracuse, NY
  • Responsible for providing excellent service to guests throughout their meal
  • Supervise servers, cooks, bartenders and act as a manager before, during and after business hours, ensuring that all restaurant policies, and procedures are being adhered to
  • Responsible for opening and closing the restaurant, reconciling cash drawers and preparing daily deposits
Aug 2002 - Jun 2010

Pricing Specialist

Old Navy                                               Clay, NY
  • In charge of all aspects of marketing within the store.
  • Responsible for opening and closing the store, reconciling the cash drawer, and preparing deposits
  • Responsible for running the store as a leader, before, during and after business hours, handling customer comments and concerns and ensuring that all areas of the store continue to operate smoothly throughout the day
  • In charge of traffic driving events as well as community outreach partnerships

Education

Education
Aug 2006 - Dec 2007

Bachelors Program (30 Credit Hours)

Oswego State University                          Oswego, NY

Political Science major, Pre-Law concentration, French minor

Jan 2005 - May 2006

Associates Program (45 Credit Hours)

Cayuga Community College                       Fulton, NY 

Liberal Arts, Humanities, and Social Sciences major

Sep 2000 - Jun 2004

Regents Diploma (Graduate 2004)

G. Ray Bodley High School                        Fulton, NY

Business, English, History, French major