Michael Freed

Michael Freed

Summary

Performance-driven Senior Executive offering over 20 years comprehensive achievements across Financial Services, Real Estate Information and Mortgage Banking disciplines. Leverage business acumen across diverse cultures and economies, driving revenue growth while building and leading organizations. Develop new business opportunities, performance-based low-cost solutions that create efficiencies. Recognized for ability to incorporate innovative management techniques that result in enhanced business practices, increased productivity, and profits. Proven success in sales and marketing through expertise in business development and strategic planning capabilities.

Work History

Work History
Jun 2009 - Present

Independent Bank Closing and Settlement Agent

Multiple Law Firms and Settlement Companies Representing Major Lenders
Nov 2005 - May 2009

Principal

SafeHaven Settlement Services
Direct overall operations, sales and P&L management for a national facility comprised of 25 employees generating $4 million in annual revenue. Established performance indicators, operating goals, productivity improvements, and cost reduction programs that consistently improved product output, product quality and customer satisfaction. Functional areas of management involved strategic planning, business development, marketing, sales, product management, and customer service. Selected Achievements: ● Conceived, designed procedures and implemented technology resulting in 33% increase in production, 15% reduction in labor, and improved customer service levels • Increased revenue and new accounts by an average of 10% per year • Net profit margins (IBT) consistently average 25% – 30%
Jan 2002 - Oct 2005

President

Nations Real Estate Information Agency
Division of Nations Holding Company, one of the nation’s largest real estate vendor management companies with $50 million in annual revenue. Hired to spearhead the startup and to direct all business and sales operations for a multi-state real estate services provider inclusive of commercial and residential title insurance, property appraisals, settlement services, foreclosure and REO management services with $10 million annual sales volume and 30+ employees. Managed all fiscal responsibilities; prepared and reviewed budgets. Developed and implemented sales programs. Analyzed market trends and oversaw merchandising and expansion. Selected Achievements: • Led northeast facility to level of highest profitability of all offices nationwide • Avg. over 20% new accounts annually and always surpassed annual revenue projections • Created and implemented marketing strategies and motivational sales initiatives
Dec 1999 - Sep 2001

Executive Vice President

GreenLink, LLC
A division of Wachovia Corporation, with annual sales exceeding $12 million and processing more than 1,000,000 transactions per year. Foundation executive member recruited to startup and direct all business operations for the largest national banking vendor management company in a 50,000 sq. ft. facility. Supervised four senior executives and six departmental managers with total accountability for 140 employees. Established benchmarks and motivational rewards for producing all commercial and residential property services for all company business units nationwide. Personally charged with business development expansion through marketing strategies and maintaining customer service standards nationwide. Selected Achievements: • Directed all aspects of title and appraisal operations, settlements, customer service and quality control • Hired and managed the staff of all senior management direct reports • Evaluated processes and developed operating efficiencies generating maximum revenues and profit margins • Created strategic initiatives, business plans and annual budgets
1995 - 1999

Executive Vice President

Realty Reports Inc.
Developed and implemented contact strategy/business development to optimize coverage and opportunity detection to execute a national expansion to convert a regional provider of real estate information services into a national vendor management company. Directed two regional offices, operations and sales staff of 150 with annual sales exceeding $7 million. Created business plans and forecasts for maximizing volume and productivity. Developed and maintained solid business relationships with customers to gain incremental business. Trained and supported staff and vendors to provide sales and administrative tools required to meet business objectives. Selected Achievements: • Recruiting contract vendors to perform services nationwide at pricing reductions averaging 40% • Increased revenues 40% by bringing on new accounts and diversifying the client base • Augmented cost effective processing and technology improvements reducing operating expense 30% • Increased order transactions and revenue through development of affiliated business arrangements and joint ventures with national companies
1988 - 1991

Regional Vice President

UCB Services Inc., a TransUnion Company
Initiated and oversaw all phases of operations, sales, and market penetration for the Eastern and Mid-Atlantic Divisions for the nation’s largest automated mortgage credit reporting firm. • Regional coverage encompassed 15 states, 2 production offices and more than 200 employees. • Accountable for all phases of operations, sales, and market penetration • Development and implementation of marketing plans and strategies for growth. • Full P&L responsibility.
1986 - 1988

Regional Manager

CityFed Mortgage Company
1985 - 1986

Vice President

Midlantic Home Mortgage Corporation
1983 - 1985

Mortgage Finance Auditor

First Boston Capital Group

Education

Education

Quinnipiac University

Skills

Skills

Specialties

● Strategic planning and growth ● New business development ● Team building and performance management ● Sales and Operations ● P&L management and improvement ● Workflow Optimization ● Budgeting and cost controls ● Staff management and training ● Cost Reductions and process improvements ● Performance improvement