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Objective

Seeking a Management Position with an Organization where I can utilize my skills and experience to improve operations, increase profitability and enhance growth.

Summary

  • Well versed in managing, motivating and leading teams for running successful business process operations with proven ability of achieving Service Delivery/Process Targets
  • Maintain and improves operations by monitoring system performance, identifying and resolving problems, preparing and completing action plans, completing system & process audits and analysis; Managing system and process improvement and quality assurance programs installing upgrades
  • Accomplishes human resource objectives by recruiting, counselling and discipline employees, communicating Job expectation, Planning, Monitoring, appraising and reviewing job contribution, Planning and reviewing compensation actions, enforcing policies and procedures.
  • Accomplishes organizations goals by accepting ownership for accomplishing new and different request exploring opportunities to add value to job accomplishment
  • Attained experience in measuring funds’ performance in several different ways, depending on the Asset Owner’s objective whether it aims for Total Fund Returns, Individual Security Level or a combination of both.
  • Ensuring procedures, policies, legislation and regulations are correctly followed as per ISO Standards 9001.
  • In depth knowledge in quality management tools and methods like Root Cause Analysis, Gap Analysis and Failure mode and effects analysis and Pareto model, Creating Checklist
  • Hands on experience in creating a detailed work plan which identifies and sequences the activities needed to successfully complete the project
  • Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
  • Oversee migration of projects through BAU stage and until handover to Operations
  • Engage with Line Managers on a regular basis, providing them with feedback and updates on their risk profile.

Work experience

Jul 2007Present

Team Leader

Bank Of Newyork Mellon

References

Nitin Sinha, Assistant Operational Manager

He is my Manager from past two years

Contact info will be available on demand

Rajesh Patil ,Team Leader

Rajesh Patil is working along with me. Both we are managing the USA  and Canada Clients

Contact info will be available on demand

Education

Jul 2005Jun 2007

PGDBM (MBA)

Institute of Science and Management
Jul 2003Apr 2005

B.com

Osmania University

Hobbies

  • Internet Browsing
  • Watching Cricket and soccer
  • Travelling

Skills

Operational Risk Management
  • Ability to develop and maintain a best practice Risk Management Capability that is embedded across the business and maintain an effective control framework
  • Identifying KRI's in business with review of mitigates and controls.
  • Review and implementation of Operational Risk Policy across various lines of business of BAU
  • Monitoring the implementation of operations risk policy and SOPs
  • Assessment of mitigates and review of controls using periodic RCSA
  • Analyse errors and control breakdowns, determine root causes & trends & oversee the implementation of remedial actions
Quality Management System
  • Analyse project requirements and scope from documentation provided, and translate them into Quality Specifications and Quality check lists
  • Coordinate with technology and Design team to arrive at ideal quality solutions for various conflicting suggestions during the project production process
  • Create Test plans and QA check-lists for continuous improvement of projects and Analyse project process and aim to change project process for production efficiency
  • Collating, checking and analysing spreadsheet data for audit as per ISO Standards 9001
  • In depth knowledge in quality management tools and methods like Root Cause Analysis, Gap Analysis and Failure mode and effects analysis
  • Assists the Quality Manager in managing ISO certification(s) prepares for and works with external auditors (both customer and third-party audits) to ensure resolve maintains ISO certification, and assist with maintenance of other quality certification-related duties as directed by the Quality Manager.
  • Work with Operations to devise best practices and improve quality at all levels
Team Leader
  • Well versed in managing, motivating and leading teams for running successful business process operations with proven ability of achieving Service Delivery/Process Targets
  • Maintain and improves operations by monitoring system performance, identifying and resolving problems, preparing and completing action plans, completing system & process audits and analysis; Managing system and process improvement and quality assurance programs installing upgrades
  • Accomplishes human resource objectives by recruiting, counselling and discipline employees, communicating Job expectation, Planning, Monitoring, appraising and reviewing job contribution, Planning and reviewing compensation actions, enforcing policies and procedures.
  • Accomplishes organizations goals by accepting ownership for accomplishing new and different request exploring opportunities to add value to job accomplishment
  • Addressing the ongoing issues, concern and suggestion or activities in stakeholders Call to discuss those items
Project Manager
  • Hands on experience in creating a detailed work plan which identifies and sequences the activities needed to successfully complete the project
  • Attend project kickoff meetings, client kickoff meetings and record key testing pointers to ensure the product is in line with client/internal expectations
  • Determine the objectives and measures upon which the project will be evaluated at its completion
  • Works with process owners to develop and update procedures, work instructions, forms, etc., and manages document control process.
Attribution
  • Has a Good Knowledge on Performance Attribution on Dynamic, Static and Geometric Attribution
  • Good Experience in Fixed and Equity Attribution 
Performance Measurement
  • In depth knowledge in Performance Measurement like, Modified diez, Time Weighted returns, Attribution, setting up new account in performance, Benchmark, Calculating the NAV’s on daily basis, calculating returns of client Manager
  • Attained experience in measuring funds’ performance in several different ways, depending on the Asset Owner’s objective whether it aims for Total Fund Returns, Individual Security Level or a combination of both.
Transition/ Migration
  • End to End Transition of Client processes from current location in USA to Pune location
  • Oversee migration of Projects through BAU stage and until handover to operation
  • Develop offshore service Management framework  (SSA, SLAs, SOW etc)  jointly with onshore stakeholder and client service group
  • Ensuring operational performance post transition
Training ad Development
  • Developing training plans; analysing operational reports; carrying out discussions with department heads to understand training needs; periodically reviewing the methods for monitoring effectiveness of training program
  • Managing the development of training curriculum; reviewing training outlines; evaluating effectiveness of training programs and utilizing relevant evaluation data; collecting feedback to make necessary improvements

Certifications

Jan 2010Present

·         Certificate in Six Sigma and Lean Star in Bny Mellon

BNY Mellon India

Actively Participated in BNY Mellon Quality projects in Pune Location

Sep 2012Present

· Certification of Participation in MS SQL Server 2008 Database Administrative Solution-Design, Optimization and Maintenance

Aptec Instituion India

Actively Participation in MSSQL Server

Dec 2012Present

·  Certification in Microsoft Business Intelligence (SSRS,SSAS & SSIS) 

Enosis Learning
Jan 2013Present

· Certificate in MS SQL DBA

Enosis Learning

Contact Information

Phone : +91-9960859993

Email : p[email protected]

Address:F-1203, Mountvert Tropez, Behind Crome, Wakad

Pune 

Maharastra

India

Key Skills

  • Operational Risk Management
  • Quality Management System
  • Performance Measurement
  • Team Leader
  • Analytical Thinking & Problem Solving Skills

Other Key Skills

  • Analytical Thinking
  • Problem Solving Skills
  • Six Sigma
  • Relationship  Management
  • Manual Testing
  • Internal Audit
  • Client Servicing
  • Process Improvement
  • Project Planning
  • Three lines of Defence
  • People Management
  • Strategic Planing
  • Operational decision making
  • Lean projects
  • Strong Communication
  • Project Design

Accomplishments

  • Pivotal in providing quality service to internal & external customers related to performance products and information. Actively participated with project teams to support department & company initiatives, including Conversion Projects, History Uploads, Indexes (MSCI & RUSSEL 1000), Intraperiod Revaluation (IR), TUCS (Product of Wilshire), NAV TO NAV, Attribution & CTR and Benchmark Creation in DB2.
  • Sent to Pittsburgh (USA) for 2 months from July’11 to Sep’11 for New Business Transition.
  • Subject matter expertise of Methodology(Modified Dietz Performance Methodology, Intraperiod-Revaluation, Dynamic & Static Methodology and Contribution to Return (CTR)
  • Imparted trainings like six sigma-basic, training techniques for workplace trainers, giving & receiving feedback.
  • Streamlined processes like IAS, Masperf, Structure Query Language (SQL), Navigator, Invest one, Apollo, Reference System, Reference Reporting System, and Enterprise.
  • Successfully completed the Projects within the deadline
  • Actively participated in quality and Lean Initiative in the process

Languages Known

  • English - Read - Write- Speak
  • Hindi - Read- Write- Speak
  • Telugu - Read- Write- Speak

Personal Details

Date of Birth:  25th-July-1985

Marital Status:   Married

Passport:                               Yes

VISA (USA)                            Yes

Driving License:                  Yes

Nationality:                          Indian

Secret