Frederick L. Mc Queen, Gcdf/I

Frederick L. Mc Queen, Gcdf/I


I have almost 25 years of management experience with a solid record of performance and execution in organizational development, workforce development, HR management,operational management, and budgeting and capital management. Strong administrative, interpersonal and technical skills combined with effective leadership and communication skills have provided the foundation for success in both non-profit and business environments.  I am a certified Global career Development Facilitator (GCDF), and recently became certified as a GCDF Instructor. I am currently an independent consultant, both facilitating and developing training curriculums and materials. However, I would be interested in more steady opportunities which would allow for some flexibility for me to continue my success as a training and development professional.

Work History

Work History
Sep 2009 - Present

Training Specialist (Contracted)

Ethicon-Endo-Surgery (US TechSolutions)

I am currently contracting with the Ethicon Endo-Surgery, a division of Johnson & Johnson, as a Training Specialist in the Quality Systems and Regulatory Compliance, Compliance Education department. My main responsibilities include: • Design and/or develop regulatory training programs (QSR, GLP, GCP, ISO 13485, EU MDD) using ADDIE 

  model or any other accelerated learning design model . • Apply the appropriate training method and the training effectiveness instrument. • Develop and design on-line learning modules, instructional manuals and participant manuals using

  Microsoft Word and PowerPoint. • Develop and publish training curriculums and materials for EES and its partners worldwide.• Assist with maintaining Compliance Wire, their Learning Management System. • Participate in special projects when needed.

May 2009 - Present

President & Founder

FLM Development Solutions, LLC

Frontline Solutions for Bottom-line ResultsFLM Development Solutions specializes in training and developing frontline staff and management. Your associates are the only asset you possess that is unique to you, and the one asset that can make or break your bottom line. Don't underestimate the value of targeted training and development.In a climate where revenue is more important than ever, don't minimize your investment in your people. We can maximize your training dollars by customizing solutions that give your associates the tools they need to not only survive the current marketplace, but also position you thrive in the days ahead.We specialize in Organizational and Leadership Development, Service Excellence, Team Building and Professional Coaching. Call for a personal assessment and pricing.

Jan 2003 - Present

Senior Pastor

The Sanctuary Covenant Christian Fellowship

I have been in ministry over 25 years, and except for 5 years as a staff pastor, I have always been bi-vocational. I love what I do and God has always allowed me to have a position that allowed me the ability to attend to both responsibilities. For me, its a perfect fit and an extension of who I am because it allows me to maximize my gifting and abilities to connect with, and make a difference through developing, motivating and empowering, people. Because of this, my faith brings a level of character, intergrity and excellence to my professional endeavors and pursuits.

Jun 1998 - Present

CEO and Founder

QueWorks Media, Ltd.

QueWorks Media, Ltd is a multifaceted company which focuses on publishing and copyrighting creative content which I produce. I am the primary author and creator of all contentr. Creative works include:- Written Works and Manuscripts, including books- Articles and Newsletters- Songs

Jan 2004 - May 2009

Training Consultant

Health Alliance (Multiple Positions)

• Primary role is to assess, design, develop, facilitate and evaluate training courses, programs and departmental interventions to achieve individual, departmental and organizational effectiveness. • Design training courses and training programs geared towards individual contributor, front-line and middle management.• Coach associates and managers in work-related situations to achieve organizational goals. • Responsible for corporate Service Excellence (SE) initiative, including designing and implementing core training and serving as Editor of The Spirit of Service Excellence Journal, and internal SE newsletter.• Serve as liaison for the Health Alliance on the Health Careers Collaborative, an incumbent worker training program.

Jan 2006 - Jan 2007

Manager - Clinical Ambulatory Services

Health Alliance

• Collaborated with Director to prepare, coordinate, evaluate and manage annual fiscal operating and capital equipment budgets for the Division(s).• Evaluated and managed operating revenue/expense variances monthly and prepare written reports. • Coordinated and approve purchasing requisitions, leases, vendor contracts and service contracts. • Developed and promoted ongoing systems of quality improvement; evaluated the compliance with established standards and goals and takes correction action.• Utilized benchmark and historical data to target resource requirements needed to formulate and maintain budget plan and goals.• Responsible for the recruitment, hiring and performance review process for all staff, and developed and implemented policies and procedures as needed.






I have over 30 years experience as a lecturer/presenter, having developed and facilitated workshops, and training and development, and as a keynote speaker. I have worked with executives and professionals in various fields, healthcare, retail, and the service sector. 

Business Communications

I have created and served as Editor for several enterprise-wide newsletterss on specific topics, like Service Excellence and Leadership Development, and served on various corporate commuinication initiatives as a community liaison.

Microsoft Office

Very proficient in MS Office, including Word, Excel, Power Point, and Outlook. Have also been an MS Office instructor, including basic and intermediate.



2010 - 2015

Global Career Development Facilitator Trainer

Nationa Career Development Association
2009 - 2014

Gobal Career Development Facilitator (GCDF)

National Career Development Association