George Pope

Work History

Work History
1996 - 2014

Assistance Case Manager

Mega Assistance Services Incorporated
Assistance Case Manager plus Administrative Support As part of a team, manned a 24-hour high intensity call centre Administrative support by developing and refining a comprehensive summary of case files Call dispatch and reception/Screening calls Establishing effective operational contacts in the medical community/Communications with international assistance community; quality research for international service provider database
2003 - 2014

Xmas Kettle Worker

Salvation Army, Richmond
Seasonal Employee(Xmas Kettle Worker) Relieved previous shift in a timely manner; greet the public; establish invitational rapport Maintain financial integrity and high standards of employer representation
1996 - 2002

Interviewer/administrative Assistant

Richmond Information Services Richmond, B.C.
Interviewer/Administrative Assistant) Interviewing/assessing/referring potential volunteers Optimizing and maintaining databases; producing various statistical reports Establishing and maintaining contacts/information with agencies; office duties as needed
2001 - 2002

Special Project Administrative Assistant - Volunteer

Disability Resource Centre Richmond, B.C Richmond Information Services Richmond, B.C.
Special Project Administrative Assistant(Volunteer).) Identifying prospects and creating database Assisting administrator with forms/letters creation Reception, other office duties, and supervision of volunteer telemarketer
1993 - 1994

Bookkeeper/office Clerk

B.C. Educational Association for Disabled Students
Bookkeeper/Office Clerk Vancouver, BC Maintaining financial records of a not-for-profit organization Assisting Director with various day-to-day office duties
1992 - 1992

Data Entry Clerk --Practicum

MS Society

Data Entry Clerk, BC Division(Burnaby, BC) Processing receipts for sponsors of a walkathon using database applications Used Lotus 1-2-3 to prepare forms for supervisor

1992 - 1992

Data Entry Clerk --Practicum

BC Coalition of Disdabled Persons
Data Entry Clerk(Vancouver, BC) Processing mail merge database files using ECHO Performance of various general office duties
1991 - 1991

Telemarketing Representative --Seasonal

Nor-Pac Marketing
Telemarketing Representative Abbotsford, BC) Contacted customers by phone to market products(5 year magazine subscriptions)
1989 - 1990


A&W Restaurant
Cook/Waiter (New Westminster, BC) Preparing food products; maintained kitchen and customer dining area Served customers and handled cash; trained staff
1984 - 1985


A&W Restaurant
Owner/Operator Responsible for day-to-day operations Customer service and cashiering


1993 - 1994

Computer Application Support Specialist

Vancouver Community College



Data Base


ACC-Pac, ACC-Pac Simply Accounting


Always balanced at the end of the day, within 5 cents.


Establish effective communication with avariety of customers/prospects irregardful of barriers.

Information and Referral

Recognize and respond to customer needs with appropriately specific responses and assets


My LinkedIn Profile