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Work History

Feb 2013Present

Senior Systems/Network Engineer

CBM Corporate North Perth

Senior Systems/Network Engineer CBM Corporate is a multi-disciplined company with capabilities in IT Procurement, Managed Services, Audio Visual and Video Conferencing. Brought on board to CBMC IT

June 2010Feb 2013

Field Support Technician

IQ PC Services Mt Hawthorn
Field Support Technician IQ PC services provide mobile IT support and computer repairs to a number of residential and small medium businesses in the Perth metro area. Joined IQ PC Services to be part of the team to provide the best quality response and IT support to IQPC's large loyal customer base. Physical building of OEM servers and workstations Extensive knowledge of desktop and laptop repairs Performing data recovery & malware removal Provide third party applications support(MYOB, Quickbooks, Reckon, Dropbox and etc.) Install and configuration of Microsoft Windows Small Business 2003, 2008, 2011 Configuration and management of Microsoft Terminal Services Deploy Windows images to workstations through WDS, OPK Phone/On-site support-providing technical support to clients of different business backgrounds Maintained company provided vehicle and a clean driving record.
May 2008June 2010

IT Technician

Austin Computers

Austin Computers is a computer chain store which has been providing computer parts, computer desktops/servers and IT support to Perth users and businesses for more than 15 years. Heavily involved in the management of IT diagnostic/warranty work as well as high volume production of custom computer systems for customers. Physical building of custom PCs and servers Designed a standard of quality assurance checklist which was used in all stores Provide technical service enquiries, diagnostics and warranty work. On-site delivery and installation of computer systems

Education

20042007

B.Sc

Murdoch University
20032004

Diploma

Interest

Soccer, Computer Technology

Summary

IT support engineer with professional experience assisting users of different levels seeking employment within the industry to use and expand my knowledge