Proven Lean Six Sigma Black Belt leader with over 10 years of experience in Strategic Innovation, Product Management and Delivery, Process Optimization, Enterprise Architecture, and Technology Integration.
- Leader – Built and matured two functional groups into centers of excellence within 12 months with an overall efficiency increase of 18%, increasing group satisfaction by 44%, and net promoter score by 27 points
- Strategist – Developed roadmaps and strategies for 5 functional groups with themes of Maturity, Acceleration and Value, implemented tactical approaches to achieve timely success
- Builder – As a Product Innovator, designed and led development of several user-friendly products with emphasis on continuous delivery and continuous integration
- Architect – Designed and implemented all business workflows for a business unit integrating with disparate legacy enterprise systems, and decommissioning older technologies. Increased visibility into work in progress, reduced technical debt and maintenance cost.