A versatile, business-centric technology executive, change agent, development leader, program manager, and process expert who cultivates strong business relationships and directs cross-functional teams to generate unprecedented results. A dedicated leader with outstanding interpersonal and analytical skills, who thrives in challenging, fast-paced work environments.
Aug 2009 - Present
AVP, Business Process & Information Mgmt
Define and direct strategy for business process analysis and improvement, business intelligence, collaboration and portal capabilities, e-commerce and customer self-service development, online help, and business application testing and deployment. Responsible for BAs, application developers, BI developers, online help developers, software testing and delivery.
Jan 2008 - Dec 2009
Ass't VP, Programs & Projects
Responsible for the teams that define, manage, test, and deliver new business capabilities.
Jun 2001 - Dec 2007
Director of Project Management
Run project management office and system test team.