Gopalan Murugan

Work History

Work History

Manager

AL-Rowaishan Investment & Development Co.Ltd
Revenue Management General Operations Automobile Automotive Repair Automotive

Dealer

AL-Rowaishan Investment & Development Co.Ltd
Dealer in Yemen BMW, Land Rover Automobiles Sana'a

Automobile Technician

Value Added Services.
Automobile Technician

Team Leader, Supervising

AMTC Toyota Pvt
Team leader, supervising technicians, petrol& diesel engine over hauling, gear box over hauling, diagnose fault, sound knowledge for engine, gear box, manual& automatic, suspension, steering, electrical, using intelligent tester, well knowledge with operation of Kerridage(ERP) system in relation to workshop controls and management. Follows Warranty.
Feb 2014 - Present

Floor Manager

Volkswagen, Audi, Seat, Skoda
Floor Manager AL-Ahwal trading companyDealer for Automobiles Sana'a, Republic of Yemen(januray2015) Manage service centre & body shop for VW, Audi, Skoda, seat cars, Monitor workshops quantity, utilization, repeat repair analysis, responsible for improving the productivity and increasing profitability, customer satisfaction. diagnose through VAS fault finding, diagnose & sound knowledge for engine, gear box, manual& automatic, suspension, steering, electrical
Jan 2007 - Present

Dealer

AMTC Toyota Pvt
Ltd. Dealer in Yemen to April 25th2013(6years 3months) Monitor Workshop Quality. Customer scarification, workshops controller, branch head, improved productivity, repeat repair analysis, quality control, final control, road test, focus monthly targets
Mar 2004 - Apr 2006

Automobile Technician

Auto Hanger India Pvt
2years) Automobile Technician. Ltd.
Dec 2001 - 2004

Dealer

Dealer Mercedes Benz Automobiles
Ltd., Mumbai. India. (2years-5 months)
Jul 1999 - Jul 2000

Transport Corporation

Transport Corporation
Apprenticeship NCVT Cerficate Holder Tamilnadu state, Government of Tamilnadu Tamilnadu-India (1year) Languages English Native or bilingual proficiency Tamil Native or bilingual proficiency Hindi Professional working proficiency Arabic Professional working proficiency Skills & Expertise Customer Relations Multicultural Team Management Customer Satisfaction Customer Retention Profitability Teamwork Team Building

Education

Education
2013 - 2015

Diploma

1995 - 1997

Industrial Training Institute