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I am currently a junior at Davenport University working towards my bachelors degree in Business Management.  My field at this time is customer service, upon graduating I will be looking for something in my field.  At this moment I am open for any intern programs or any job experience I could add to my resume that could help me out in the long run.


To be employed full time in a clerical/customer service environment, where I have the opportunity to provide my excellent customer service and problem solving skills.

Work experience

Oct 2008Apr 2009

Vision IT

Vision IT

Assisted GM employees with ordering new goods and services Assisted with filling out various forms for work requestsAnswered incoming calls, and completed call tickets.

Feb 2008Oct 2008

Customer Service Representative


Assisted in Bank of America telephone banking centerResearched customer account informationPlaced stopped payments on checks and ACH payments

Jun 2005Feb 2008

Account Representative

GC Services

Collected on delinquent accounts on behalf of the State of MichiganAssisted customers with setting up payments with checks by phoneSent out correspondence to debtors and updated files over the computer



Davenport University


telephone skills
I have various phone system during my work experiences as a customer service representative.
I have worked using spreadsheets in jobs and I also use it at Davenport University, where I took a class.