To be employed full time in a clerical/customer service environment, where I have the opportunity to provide my excellent customer service and problem solving skills.
I am currently a junior at Davenport University working towards my bachelors degree in Business Management. My field at this time is customer service, upon graduating I will be looking for something in my field. At this moment I am open for any intern programs or any job experience I could add to my resume that could help me out in the long run.
Oct 2008 - Apr 2009
Assisted GM employees with ordering new goods and services Assisted with filling out various forms for work requestsAnswered incoming calls, and completed call tickets.
Feb 2008 - Oct 2008
Customer Service Representative
Assisted in Bank of America telephone banking centerResearched customer account informationPlaced stopped payments on checks and ACH payments
Jun 2005 - Feb 2008
Collected on delinquent accounts on behalf of the State of MichiganAssisted customers with setting up payments with checks by phoneSent out correspondence to debtors and updated files over the computer