Work History

Work History
Sep 2006 - Present

Senior Technical Education Specialist

http://www.emc.com/support-training/index.htm

Design and develop technical training in support of the Proven Professional Curriculum.

  • Responsible for designing and developing technical courseware for EMC's Ionix Software Family. Responsibilities include:
    • Curriculum design
    • Courseware design, development and delivery
    • Forecasting, ordering, and configuring lab equipment
    • Managing relationship with vendor contracted to deliver the courses
    • Serving as a technical SME
  • Participate in test writing workshops in support of the EMC Proven Professional Certification Exams
  • Early adopter of EMC’s Social Media platform
    • Created an internal weekly round-up of Storage industry blogs and a team to write the round-up. Mentored team to blog effectively
    • Evangelist for my organization’s participation on the internal and external Social Media platform
    • Piloted Knowledge Worker Competency training series to introduce Education Service personnel to enterprise collaboration tools such as communities, wikis, and RSS feeds
  • Corporate blogger, focusing on education.

Education

Education
Aug 1996 - Jul 1999

AS

Certifications

Certifications

ITIL Foundation

Information Systems Examinations Board (ISEB)

EMCTA - SAN

EMC

EMCIE - SAN

EMC

EMCPA

EMC

CTT+

CompTIA