Gregory Mehrhoff

  • Oakland Gardens US-NY

Interest

Learning, Cooking, Writing Poetry, Entertaining, Playing Fantasy Sports, Playing Basketball, Racquetball, Golfing, Fitness, and analyzing company portfolios for potential investment options.    

Objective

To obtain a position where I can utilize my skills to make a meaningful contribution towards reaching organizational goals.

Work History

Work History
Jan 2010 - Present

Account Manager

Staples, Inc.

Responsible for developing and maintaining business relationships.  Responsibilities include prospecting, lead generation, cold calling, appointment setting, sales consultations, account set up, and account management. 

Jun 2007 - Nov 2008

Service Center Manager

Manheim Connecticut

Promoted to start new dealer credit branch.  Performed data analysis to target corporately approved location.  I then furnished the office and oversaw the installation of telecommunication hardware.  I grew and managed an accounts receivable portfolio from the ground up to a profitable 3 million dollar available limit. Responsibilities included sales appointments and consultations, financial data analysis, contracting, collecting, auditing, and overall account performance.

Apr 2004 - Jun 2007

Account Manager

Manheim Metro New York

Managed, serviced, and originated accounts.   Prospected through cold calls and face to face meetings, and events.  Responsibilities included, analyzing business financial data, sales consultations, documentation requests, contracting, cross sold other company products, collected, audited, and overall account performance. 

Jan 2001 - Apr 2004

Collection Representative

Automotive Finance Corporation

Answered all incoming customer service calls.  Handled auditing issues including: reconciliation, maintenance of failure to pay, imposed account restrictions for such failure, repossessions and liquidation of recovered assets. Was responsible for negotiating payment plans for any non-compliance of dealer financial contractual obligations.  Imposed fees and fee waivers based on analysis of customers current business and historical business patterns. 

Education

Education
Jan 2009 - May 2009

Nassau Community College

Returned to school to complete BA in Economics from S.U.N.Y University at Albany.

Skills

Skills

Financial Analysis

Reviewed personal, as well as business financial documents to determine creditworthiness of potential customers.  Documents for analysis included, Personal and Business Taxes, Personal Financial Statements, Profit & Loss statements, Business Balance Sheets, Bank Letters, and Personal Credit Reports.  All were obtained and analyzed to help determine Credit line amount, and Terms. 

Data Analysis

Account Management, Prospecting, and Loss Prevention were large parts of my previous experience.  Analyzing buying patterns, and payment patterns in relation to previous business history was a large factor in preventing losses.  Daily, Weekly, and Monthly data was analyzed to find new potential customers, while looking for early warning signs of potential loss customers.  I also was project manager for new office location where data analysis of a non-penetrated region was an influential tool to determine profitablility and location of new business 

Interviewing and Surveying

Part of the customer service and selling processes is to obtain as much information about a customer needs as possible.  I came up with unique questionnaires to determine which product was best suited for their business needs.  I was also able to obtain a clear financial background to determine if a potential customer met organizational qualifications. 

Problem Solving

I have the ability to understand problems.  I see finding solutions and decision making as a challenge that I enjoy taking on.  I was go to troubleshooter for most accounts I handled even while upper level staff was in place.  

Customer Service

Provided exceptional customer service in all previous employment experience.  I see this is my major skill.  Assessing customer needs, building relationships, and doing that little something extra for customers really goes a long way toward meeting organizational goals. 

Collecting

Collected on B2B Accounts Receivable lines of credit for 8 years.  Was responsible for daily, weekly, and monthly collection reports.  Timely follow up, and persuasive negotiating techniques were keys to success.   

Sales Professional

To be an effective salesperson one must manage time efficiently, be a self starter, generate referral business by providing exceptional service, and have a knack for assessing customer needs.   I have implemented all of these effectively as an outside salesperson and project manager. 

Computer Proficient

Proficient in the use of MS Office, including Excel, Access, Word, and Power Point.  Also advanced knowledge of  specific company systems including AS 400, Cosmos, Dealer Track, and Reynolds and Reynolds.