Daniel Glover

Daniel Glover

Work experience

Work experience
1995 - 2009

Vice President

Wausau Signature Agency

Managed overall operations for 6 offices and 90 associates generating over $120 million of premium. Built, motivated, and led a high performing team of Sales, Customer Service, and Marketing Managers. Negotiated contract details, built relationships with key clients, and resolved problems with major accounts.

  • Led a 9 member, cross-functional task force that transformed the structure, policies and procedures and moved the company from a direct sales organization to an agency distributing the products of over 20 carriers.
  • Executed a strategic plan that changed structure, policies, procedures and corporate culture. This resulted in 35% of total revenue coming from products provided by added carriers.
  • Created the Non-Profit New York Workers Compensation and Harley-Davidson Dealership Programs to increase the marketplace and provide new products to the sales force. The New York Program became a model for writing non-profit business throughout the country. The Dealers Program generated a 25% penetration rate and over $14 million of premium.
  • Reorganized business units to align resources with the client and prospect base in a cost efficient manner. The change resulted in moving from 10 to 6 offices, reducing costs by 20%, and at the same time increasing client retention rate by 5%.
  • Recruited, hired, trained, and mentored the Director of Sales who managed the leading Unit in new business production 4 of the last 5 years.
1985 - 1995

Director of Sales

Recruited, selected, motivated, and maintained a successful sales staff. Worked closely with agents and carriers to deliver exceptional products, services and value to large commercial clients.

  • Transformed 2 underperforming sales units into regional sales leaders by hiring, training, and coaching sales representatives.
  • Hired and developed 15 new agents in the underperforming units to achieve "Sales Leadership" recognition during the first 2 years of the transformation through training, planning, monitoring results, and making necessary modifications.
  • Formally recognized with "Sales Leadership Award" during 8 of 10 years as a Sales Director by leading people to consistently exceed goals.
  • Enlisted the hard work and sales skills of agents and negotiated with underwriting to consistently exceed annual sales goals.  This resulted in 300% territory expansion to include New York, New Jersey, and Pennsylvania.
1980 - 1985

Account Representative

Generated new revenue through selling commercial insurance, employee benefits, surety, and risk management products. Worked closely with clients, carriers, and service organizations to meet insurance and risk management needs of clients in an effective and cost efficient manner.

  • Consistently exceeded annual activity and sales goals each of the 5 years as Account Representative through consultative selling and developing relationships with buyers.
  • Ranked in top 20% each year of all 40 account representatives in sales region for new business production and revenue growth through building relationships, meeting client needs, consistent professionalism.
  • Developed an entirely new market by successfully introducing surety products to construction companies in Southern Tier of New York through strategic networking within the construction industry.
1978 - 1980

Claims Representative

Performed field investigations on workers compensation, property, auto, and liability claims. Worked closely with medical care providers on workers compensation claims to facilitate quality cost effective medical care and return the injured back to work. Negotiated liability, auto, and property claim settlements with claimants and plaintiff attorneys.

  • Produced a high quality work product that reduced cost of claims. This allowed me to assume additional responsibility of formally mentoring new claims representatives while continuing normal job duties.
  • Earned reputation throughout all functions of organization as client focused, creating career opportunities in both Claims Management and Sales.




State University of New York at Binghamton



New York Life, Accident, and Health License

New York Insurance Department

New York Property and Casualty License

New York Insurance Department

Associate in Risk Management

Insurance Institute of America

Charter Property and Casualty Underwriter

American Institute for Property and Liability Underwriters