Sales & merchandising assistant
Bally Shoe Co.
-Being aware of the fashion tendencies and new collections, giving advice and guidance on products selection to customers.
-Maintained promotional database by inputting invoice and bill-back data.
-Resolved order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
-Resolved promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers.
-Provided product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
-Maintained customer database by inputting customer profile and updates; preparing and distributing monthly reports.
- Ensured that a proper level of stock is maintained and that the merchandise is displayed appropriately following fashion tendencies of seasons with proper signage and favorable shelf placement.