Gloria Assou Favard

-Being aware of the fashion tendencies and new collections, giving advice and guidance on products selection to customers.

-Maintained promotional database by inputting invoice and bill-back data.

-Resolved order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.

-Resolved promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers.

-Provided product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.

-Maintained customer database by inputting customer profile and updates; preparing and distributing monthly reports.

- Ensured that a proper level of stock is maintained and that the merchandise is displayed appropriately following fashion tendencies of seasons with proper signage and favorable shelf placement.

-Responsible dealing with customer complaints.

-Prepared sales presentations by compiling data; developing presentation formats and materials

-Analyzed, and forwarding daily action summaries to managers

-Provided sales vs. projection results by preparing and forwarding sales tracking reports.

-Worked within established guidelines, particularly with brands.

-Planned and scheduled social and recreational programs for various size groups

-Developed monthly timelines and room locations for activities

-Communicated effectively to establish strong customer relations

-Maintenance and creation of media lists and editorial calendars

-Database management

-PowerPoint presentations and maintenance of photo files

-Press kit assembly and distribution and production supervision

-General administrative duties (faxing, filing, copying, phone calls)

-Provided product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.

-Prepared register area for customer transaction both at beginning and end of shift .

-Controlled response data of communications and other performance and marketing metrics.

-Gave support in doing of research on marketing .

-Provided administrative and marketing support for two Marketing Managers and their discipline teams

-Created and assemble marketing materials for Sales Representatives and Marketing Managers.

-Pulled together first drafts of PowerPoint and Word pitches in response to tight-deadline requests.

-Set up and allocate roll out communications to update the program, enhance products, and guide the programs on marketing and tools of sales.

Studies focused:

-On application of international trade procedures, development of management program and application of marketing skills on sales projects.

-Administration process on the international economic and financial market