Gloria Wiltfong

  • Winlock Washington
  • 360-703-8653
  • g.wiltfong1031@gmail.com 

Cashier

Summary

I boast 4 and a half years and counting of customer service, sales, promotions, problem solving and working with the public. In addition to my experience I also offer you exceptional ability to work with others as well as alone unsupervised, detailed verbal and written communication with coworkers, supervisors, customers, and vendors. As well as the ability to work well in high pressure situations and still offer our patrons the best experience as possible. I will prove to you that you can expect the best display of my skill, abilities, and qualities. And willingness to learn anything that I might need to to effectively complete required tasks.

Work History

Work History
Feb 2014 - Present

Cashier

wilson oil inc
  • Receive payment by cash, credit cards, automatic debits, and Gift Cards.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Sell lottery tickets, and pay out winnings to customers.
  • Maintain clean and orderly store complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Assist with duties in other areas of the store, such as bagging customers' items.
  • Sort, count, and wrap currency and coins.
  • Provide on-the-job training.
Jun 2013 - Sep 2013

Housekeeper

Chehalis inns & suites
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors. Request repair services and wait for repair workers to arrive.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Hang draperies and dust window blinds.
  • Remove debris from driveways, garages, and swimming pool areas.
  • Answer telephones and doorbells.
Mar 2012 - Jul 2012

Cashier/ Customer Service Representative

Goodwill Industries
  • Receive payment by cash, check, credit cards, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, to calculate totals using cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging customers' items.
  • Compute and record totals of transactions.
Aug 2008 - Dec 2010

Hostess

Burgermania
  • Collect and process payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.

Education

Education
Mar 2012 - Jun 2012

General Education Degree

Centralia College

General Education

Certifications

Certifications
2015

C-Store 

Wilson oil inc

What to do in emergency situations that could potentially happen while working at a convenience store/gas station such as gas spills, robbery, fires, and natural disasters. And when to apply training, 

2015

First Aid/ CPR

EMS Safety

General first aid and CPR procedures. And operation of a portable defibrillator system. 

2014

Loss Prevention Training

The Loss prevention group

How to recognize internal theft as well as behaviors of people who might be shoplifting.

2014

Food Handler's Card

Lewis county public health

Proof that you have taken an approved class on how to prevent food borne illnesses and learned all procedures in ensuring that.