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Work experience

Oct 2009Present

Director, Asia Services Business Development

Climate Solutions / Ingersoll Rand
Aug 2009Oct 2009

Asia Services Business Development Director

Trane Commercial Systems / Ingersoll Rand
Provide sales leadership and strategic direction for growing the US$80M+ service business in 12 countries in Asia and to position Trane Commercial Systems as the leading industry player in HVAC services.
May 2006Jul 2009

Asia Pacific Business Director, Engineering & Services

Emerson Process Management
Responsible for leadership and management of 40+ managers and engineers specializing in Asset Optimization services, project management and execution of Plant Asset Management Solutions, Machinery Health Management Solutions, Condition Monitoring Services / Predictive Maintenance, Reliability Consulting, Maintenance Task Optimization, Technical Training, Repair and PlantWeb Services for Asia Pacific region (China, India, Pakistan, Korea, Japan, Australia, New Zealand, Southeast Asia, Taiwan). Emerson Electric is a Fortune 100 company.

Regional Director

Rockwell Automation Southeast Asia Pte Ltd
Regional Director for the Services and Solutions Business of Rockwell Automation Southeast Asia covering 12 countries with 40+ service and engineering professionals. Responsible for the Profit and Loss of a multi-million US dollar professional services business comprising of the following core capabilities – Engineering and Process Solutions, Software and Information Solutions, Training and Performance Services, Customer Support and Asset Management Services.

Regional Business Manager

Rockwell Automation Asia Pacific
Responsible for the P&L of training and performance service business for Rockwell Automation Asia Pacific region (China, Taiwan, India, Korea, Japan, Australia, New Zealand, Southeast Asia). Grew the training revenue by more than 16% and overachieved the profit target by 200%, delivering an OROS of 19%. Also responsible for internal engineering competency training for Rockwell Automation Asia Pacific resources.

Regional Service & Support Manager

Rockwell Automation
Responsible for the P&L of customer support business in the Southeast Asia region covering Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, Myanmar, Cambodia, Laos, Pakistan, Brunei and Micronesia. Built the support organization in the Southeast Asia region from less than 10 customer support professionals in 1995 to 38 employees dedicated to providing technical phone support, field service, maintenance agreements, training, application engineering, project management and asset management. Grew the support business at more than 54% CAGR from 1996 to 2001. Won the Rockwell Automation Asia Pacific “Outstanding Business Development Award” in 1997 and “Best Customer Satisfaction Award” in 1998.

Senior Engineer

Yokogawa Electric Asia Pte Ltd
Responsible for customer training, development of new courses and its associated courseware and training aids. Specialized in conducting training on process control,Yokogawa distributed control systems, measurement and instrumentation. Won the department’s Most Outstanding Employee of the Year Award in 1993.

Software Specialist

Defence Science Organization
R&D work on classified defense projects involving extensive software simulations and analysis.




National University of Singapore

B.Sc (Hons)

National University of Singapore

GCE 'A' Level

Raffles Junior College

GCE 'O' Level

Raffles Institution


Service Management
Project Management
Business Strategy
Solution Selling
Communications & Training
P&L Management


Experienced senior business leader with a proven track record for leadership and business performance working for progressively larger global companies for the past 2 decades. Strong cross-cultural business management skills in a consultative solution-based industrial / process automation and HVAC domains. Particularly interested in developing high-performance teams and market leadership.


Be a catalyst and thought leader for developing high performing self-directed teams who are deeply passionate about achieving success sustained by optimized human systems.


Particle Physics


Quantum Mechanics


Systems Theory

Complexity / Chaos Theory

Paradox & Metaphors


Mind Science