Download PDF

Glenn S. Warner

Computer Technology — Customer Service — Retail Sales

Summary

I understand customer care needs, and how to solve complex issues efficiently.

Work experience

Mar 2015Present

In-Shop Prep/ Delivery Driver

Jimmy John's Gourmet Sandwiches - Charleston, SC 

Production and expedition of Jimmy John's branded subs etc., Completion of daily shift checklists, Maintenance of weekly day-to-day checklists (DBL), Operation of register and Point of Sale system, Also speedy bicycle delivery across Charleston Peninsula South of Spring St., Independent cash and credit sale tip management

May 2014Oct 2014

Sales Associate

The Cellular Connection, Premium Verizon Retail - New Haven, CT

Commision-based sales of Verizon services and devices, as well as branded accessories and services from Dish, DirecTV, and Comcast, Keyholder responsible for store opens/closes, Nightly deposit counts/register till counts, Maintenance of store appearance, Input and management of shipments and incoming/outgoing invoices

Jan 2014May 2014

Dishwasher

Red Lotus, Asian Fusion Restaurant - Shelton, CT 

Lunch and Dinner shift dishwashing M-F, some weekends, Maintenance of kitchen/restaraunt cleanliness, Also busboy and other duties as requested

May 2014

Work History Previous Available Upon Request

 

Hot Tamales, Food Runner, Seymour CT

Carmine's Tuscan Grill,Busboy, Woodbridge, CT

Woodbridge General Access TV, Camera Operator, Woodbridge, CT

Job Related Skills

Communication Skills

Strong knowledge of technology

Excellent written and oral communication skills

Knowledge of what customer service means to the customer 

Technological Skills

Proficiency in MS Applications, Word, Excel, Outlook, etc.

Knowledge in Computer Systems/Networking; also Point of Sale references

Knowledge in Computer Security and systems/hardware repair

General Skills

Able to keep up in a fast paced environment

Maintains professionalism and promotes synergy when working as part of a team

Fast learner and motivated employee

Educational Experience

Jan 2015Present

Trident Technical College

Charleston, SC

Pursuing Bachelors in Computer Science

20092012

Amity Regional Senior High School

Woodbridge, CT

General 4-Year Diploma

References

Scott Davenport, Davenport Realty
Ex-Manager, Red Lotus

(907)229-9111

David Cusano, Upcrown Studios, New Haven, also Vape LLC, East Haven

Personal Reference, Entrepeneur and Friend of 7+ yrs

(203) 506 -1750