Gladys Acayo

Work History

Work History
May 2007 - Jul 2012

Customer care consultant

Stanbic Bank Uganda

Am good at resolving customer complaints effectively and proficient feedback for instance, at Lugogo and Lira Stanbic bank branches where i provided excellent products to my customers and also combated bad and inappropriate services and tried to be as fair as possible to customers which created customer loyalty to the company.

Knowledge in reconciliation of books and cash flows on a daily work basis.

Brilliant experience in negotiating foreign currency rates with global market to benefit the customer.

Education

Education
Aug 2003 - May 2006

Bachelor Development Studies

Makerere University

Entails a number of courses,Human resource management,Economics,Business law,Gender studies,Tourism and social sciences.

Skills

Skills

customer care services,financial management and marketing

Skillful in handling customers in a highly and busy commercialized environment hence good customer care. Sold company products and managed to achieve my targets.