Objective

Experienced in providing a professional audit service through the evaluation and identification of issues and the development of solutions in partnership with the business.

Summary

- Experience from the ground handling copmpanies and international association, development of the management systems, process modelling and monitoring activities over the management and quality system.- Excellent interpersonal skills and ability to work in multicultural environments, ensuring effective working relationships with management and staff.- Results-driven, logical and methodical approach to achieving tasks and objectives.- Skilled in learning new concepts, communicating ideas for improving the business and assessing legal implications.- Strives for quality and applies process and discipline towards optimising performance.- Experienced in providing a professional audit service through the evaluation and identification of issues and the development of solutions in partnership with the business.- Knowledgeable in compiling audit reports, letters of assurance and other audit deliverables that add value to the business.- Responsible for following up on audit recommendations and ensuring the corrective actions implementation against targets and evaluating their effectiveness.- High integrity, diligent and conscientious - reliable and dependable; - Optimistic- Good strategic appreciation and vision; able to build and implement sophisticated plans

Work History

Work History
Aug 2007 - Present

Quality Specialist

Celebi Holding

Responsible to prepare, review and maintain, in a current satus, all Operations Quality procedures, checklists, audit control, forms and audit folders/databases.Maintain the Quality Assurance programme, by developing the Operations Quality Audit Plan and conducting the respective audits. A continuous control is maintained to ensure compliance of all applicable requirements/standardsPrepare and support all the necessary documentation, facilities and resources for entities such as National Authorities, ISAGO, ISO and/or Customers, during external audits for follow-up and/or certifications renewal.Work together with all departments, by providing support in the design, development, implementation and management of their internal processes.Review processes, identify root causes, prevent potential hazards and recommend remedial actions, including but not limited, to modifications of processes or Quality Standards.Contribute to the definition of the annual quality objectives and monitor them through key performance indicators.Preserve all documentation and communications adequately and with maximum confidentiality.Responsible for the preparation of the montlhy Operations Quality Presentation through a continuous measurement, monitorisation and control of all activities. Prepare the necessary documentation for the Management Review meetings with the Accountable Manager. Receive, analyse, disseminate and record all SAFA (Safety Assessment of Foreign Aircraft) reports and produce a monthly report.

May 2006 - Nov 2005

Management Trainee

Alarko Tourism Group

Education

Education
Sep 2000 - Aug 2005

BSc

Istanbul Technical University

Skills

Skills

Quality Management System

Ground Handling Management and Mangement Systems,  Quality Assurance,  ISO 9001, ISO 14001, OHSAS 18000,  Safety, Risk Management, Flight Safety risk assessments and safety trend analyses, Auditing, ISAGO, Project Management,  KPIs and monitoring, Human Factors, Process Management, Occupational Health & Safety,  Airline Ground Operations Safety Auditing,

Certifications

Certifications

OHSAS 18000 Internal Auditor

ITU

ISO 14001 Internal Auditor

ITU

ISO 9001 Internal Auditor

ITU