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Work experience

Customer Service Assistant

Techpoint Enterprise

DUTIES AND RESPONSIBILITIES

  • Manages orders, receipts and issuance of products, services and other issuances
  • Identify, handle and resolve customer issues, inquiries and complaints
  • Maintain files of purchase orders, replacement slips and other documents concerning customer services and deliveries

BP Receptionist

Toyota Pasong Tamo

 DUTIES AND RESPONSIBILITIES

  • Assist and Follow-up Customer for their concerns
  • Answers phone calls to respond to customer requests, inquiries and complaints
  • Perform other tasks and duties that the supervisor may assign from time to time.
Dec 2008Present

Secretary

Al Manar International LLC

DUTIES AND RESPONSIBILITIES

  • Perform a wide variety of secretarial and administrative support type functions like making letters, encoding, photocopying; filing and other clerical works;
  • Handle telephone calls and transfer to designated person;
  • communicate and liase verbally and in writing to the management, engineers and customers;
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role.
May 2008Aug 2008

Administrative Assistant

University of Asia and the Pacific

DUTIES AND RESPONSIBILITIES

  • Perform a wide variety of secretarial and administrative support type functions like encoding, photocopying, filing and other clerical works;
  • Handle incoming and outgoing telephone calls;
  • Communicate and liaise verbally and in writing to students, faculty/staff and other units of the university;
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role. 
Nov 2007May 2008

Customer Service Assistant

Amertron Incorporated – Clark Plant

DUTIES AND RESPONSIBILITIES

  • File incoming and outgoing fax messages per Customer Basis
  • Disseminates customers’ orders and inquiries.
  • Coordinate with Traffic Department all incoming and Outgoing Shipment.
  • Monitors Work In Process Reports of Customer’s lot in the production line
  • Coordinates loading plans and ensures to meet the committed shipment to customers.
  • Assist/arrange transport and hotel accommodation of visitors/customers.
  • Ensures daily uploading of Customers’ order in Oracle.
  • Perform other related tasks that may be assigned from time to time.

Education

Jun 2001Mar 2005

Bachelor of Science in Business Administration

Bicol University College of Arts and Sciences

Objective

To be able to make use of my potentials to the fullest in a team that will also allow me to further enhance my skills for progressive career growth.