Giselle Mar

  • Muscat Oman
Giselle Mar

Work History

Work History

Customer Service Assistant

Techpoint Enterprise

DUTIES AND RESPONSIBILITIES

  • Manages orders, receipts and issuance of products, services and other issuances
  • Identify, handle and resolve customer issues, inquiries and complaints
  • Maintain files of purchase orders, replacement slips and other documents concerning customer services and deliveries

BP Receptionist

Toyota Pasong Tamo

 DUTIES AND RESPONSIBILITIES

  • Assist and Follow-up Customer for their concerns
  • Answers phone calls to respond to customer requests, inquiries and complaints
  • Perform other tasks and duties that the supervisor may assign from time to time.
Dec 2008 - Present

Secretary

Al Manar International LLC

DUTIES AND RESPONSIBILITIES

  • Perform a wide variety of secretarial and administrative support type functions like making letters, encoding, photocopying; filing and other clerical works;
  • Handle telephone calls and transfer to designated person;
  • communicate and liase verbally and in writing to the management, engineers and customers;
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role.
May 2008 - Aug 2008

Administrative Assistant

University of Asia and the Pacific

DUTIES AND RESPONSIBILITIES

  • Perform a wide variety of secretarial and administrative support type functions like encoding, photocopying, filing and other clerical works;
  • Handle incoming and outgoing telephone calls;
  • Communicate and liaise verbally and in writing to students, faculty/staff and other units of the university;
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role. 
Nov 2007 - May 2008

Customer Service Assistant

Amertron Incorporated – Clark Plant

DUTIES AND RESPONSIBILITIES

  • File incoming and outgoing fax messages per Customer Basis
  • Disseminates customers’ orders and inquiries.
  • Coordinate with Traffic Department all incoming and Outgoing Shipment.
  • Monitors Work In Process Reports of Customer’s lot in the production line
  • Coordinates loading plans and ensures to meet the committed shipment to customers.
  • Assist/arrange transport and hotel accommodation of visitors/customers.
  • Ensures daily uploading of Customers’ order in Oracle.
  • Perform other related tasks that may be assigned from time to time.

Education

Education
Jun 2001 - Mar 2005

Bachelor of Science in Business Administration

Bicol University College of Arts and Sciences

Objective

To be able to make use of my potentials to the fullest in a team that will also allow me to further enhance my skills for progressive career growth.