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Work History

Oct 2015Mar 2016

Store Manager

Shi by Journeys

Provide exceptional customer service to all customers. Meeting their needs and wants to make a sale. Managerial duties, handling large amounts of cash. Inventory and stocking merchandise. Also changing store layout every season. Closing and opening POS stations.

Feb 2015Sep 2015

Guest Service Representative

Verve Beauty Salon

Provide exceptional customer service to all incoming clients, cross sold products and services in order to meet required quota. Responsible for collecting payments, as well as setting future appointments. Versed in opening procedures and closing, including, but not limited to closing store system, maintaining equipment, closing and opening POS stations.

May 2013Feb 2015

Sales Associate

Famous Footwear

Excellent customer service; tending to customer needs and wants to make sales.  Inventory; checking in and stocking merchandise. Cash register responsibilities; opening and closing registers. Training in loss prevention.

Jan 2013May 2013

Sales Associate

Sears-Tucson Mall

Administer Ideal service in multiple departments, meet goals on a daily basis. Knowledgable in opening and closing multiple types of registers, be inquisitive in figuring out what specific customers needed. 

Aug 2012Jan 2013

Sales Representative

Afni Inc.

Deliver fantastic customer service through multiple scenarios. Met daily, weekly, and monthly quotas. Able to tailor services by asking open ended questions, and reaching base need. 

Education

Aug 2012Mar 2015

Pima CC

Bachelor of Science; Business Admin

In Progress

Aug 2008May 2012

Graduated

Sunnyside High School

High School Diploma

Skills

Rapid Learner

Multiple years of both sales and customer service. 

(2-3 years in business management, 1-2 years in customer service.)

Works well under pressure

Able to work rapidly and efficiently in stressful situations. all while building immeasurable rapport with customers.

Master Level Bilingual

(English And Spanish)

References Available Upon Request