Work History

Work History
Jun 2014 - Present

VP of Product, Education Solutions

Apollo Education Group

VP of Product, Education Solutions responsible for overall product strategy & development including the global roadmap for Education Solutions within Apollo Tech for all Apollo institutions world-wide.

  • Managing a diverse set of product management teams including Learning Platforms, Content Strategy, Mobile, Student Services & Portals, Enablement Systems, and Enterprise Product Services to deliver a global portfolio of over 
  • Delivered high-quality HLC-compliant learning outcomes assessment tracking solution and Research Centers Site solution resulting in HLC taking University of Phoenix off Notice status.
  • Launched 3 Self-Service products: Application Center, Financial Plan Management, including a proprietary financial recommendation engine and calculator;  Academic Plan to provide transparency and help guide students to select better financial plans for their education.
  • Guided company to save over $2M in projects including transfer to MS365 from Google and other projects.
  • Delivered over 30 high-value products and projects including classroom/curriculum releases, mobile, tablet, global enterprise stack configurations, SRM (Salesforce) and UCP, with a Product Management staff of 35, UX team of 12, and supported by a 300 person engineering team including architects, engineers and QA professionals.
Aug 2010 - Jun 2014

Sr. Director Product Management, LPO

Apollo Education Group

Head of Product for the Learning Platform Organization including the online classroom, mobile apps and mobile strategy, curriculum builder and centralized curriculum management, and the online eCampus environment and private social network including 11 product managers, UX team and UX lab of 12.

  • Designed, developed and delivered a custom enterprise classroom application to run programs and courses for University of Phoenix including over 300,000 students and 25,0000 faculty.
  • LMS features include personalization, interactive dashboards, assessment engine, rubrics, grading, syllabus editing and sophisticated version control for over 1700 courses.
  • 11 issued patents across all teams for original IP in classroom, curriculum, & mobile.  100 patents filed and pending.
  • Created ARA tracking to 99.999999% accuracy.
  • Created first ever online Professional & Career Development tools and services available for over 1M students and alumni at the University of Phoenix.
Nov 2004 - Aug 2010

Vice President of Development

Advanced Educational Corporation
  • Created & implemented an internal technology roadmap and corporate capabilities expansion, including process engineering for rapid solution development.
  • Managed 30-person development team of instructional designers, graphic artists, project managers, engineers as well as near-shore and off-shore partners.
  • Designed corporate learning solutions for Fortune 1000 companies including Dell, Deloitte, Taco Bell, McCains, Sunguard, Zurich, Sunlife, Healthnet, Hitachi, USAF, Yahoo! and many others.
  • Reduced development times by 20% while increasing interactivity and production value of deliverables over two years through process engineering, software, and strategic sourcing.
  • Maintained 75% overall consulting team utilization rate for 5 years.
  • Attained average gross margin of 48% year over year for 5 years.
  • Met or exceeded $1M in direct new sales with US & Canadian companies or ministries year over year.
  • Implemented Agile development methodology.
May 2000 - Nov 2004

Senior Program Manager

SmartForce/SkillSoft
  • Designed & implemented custom learning solutions aligned with business goals and strategies of clients including needs analysis, custom content development, and HRIS integration. Clients included Dell, Adobe, Symantec, McDonalds, ADP, Juniper Networks, Deloitte, Nextel, USAF, Safeway & many others.
  • Designed & implemented program methodology for professional services practice. Defined internal processes, documentation standards, training & marketing materials for Global Services consulting group.
  • Managed multiple vendor development teams, as well as off-shore partners.
Jan 1999 - Apr 2000

Senior Manager

Learning Productions (Acquired by Smartforce 4/2000)
  • Designed a strategic sales competency modeling project for $1B Silicon Valley chip manufacturer.
  • Designed & implemented ROI Analysis, skill-gap analysis, curriculum design and implementation designed to drive an increase in sales by 20% annually.
  • Created and delivered adult learning principles and program methodology transfer to client training team to ensure self-sufficiency of client managing new competency model.
Feb 1999 - Nov 1999

Strategic ERP Consultant

EA Consulting, Inc. (Subcontracted by Deloitte)
  • Planned and led training & change management effort for rapid implementation of SAP at a California municipal utility district.
  • Directed and oversaw the development and delivery of training design, on-line help, templates, train-the-trainer program, training database and materials.
  • Completed program in a 9-month timeline, including internal training workshops to transfer training development theory, adult learning principles, and implementation expertise to client training and change management team.
Feb 1997 - Feb 1999

Strategic ERP Consultant

PG&E Corporation
  • Designed and developed a strategic training & change management plan for SAP WM project.
  • Managed $11M budget to create and deliver the corporate training strategy, business process design, materials, training database, courses, job-aids, online help, schedule, and training program.
  • Introduced e-learning to drive down ongoing development and delivery costs by 60%.
  • Created change management strategy to negotiate with union objections to the program implementation, and negotiated a union settlement with 500 union employees present.
Mar 1994 - Feb 1997

Consultant

Accenture
  • SAP Installation for Networking Hardware Company: (11/96 to 01/97)
  • SAP Installation for Swiss Pharmaceutical Company: (05/96 to 11/96)
  • SAP Installation for Bay Area Utility: (01/95 to 08/96)
  • Walker Interactive Installation for International Shipping Company: (03/94 to 01/95)

Education

Education
2013

M.A

University of Phoenix

Masters of Education in Adult Education and Training

2010

Product Management Certificate

Haas School of Business

Executive education for enterprise product management certification

1993

B.A

University of California at Berkeley

Legal Studies