Owner / President
Virginia Gallicchio Consulting
- Performed operational audit of outsourced benefit services for large client to determine strengths and weaknesses in processes, supplying detailed action plans for areas of improvement and controls required.
- Developed specifications for COBRA system and procedures to ascertain and demonstrate DOL compliance.
- Provide ongoing consulting with client to improve market position and benefit outsourcing service offerings, implement quality control procedures, oversee new system development and rollout, and turn-around client relationships through enhanced delivery and execution.