Ginni Schaeffer

  • Alexandria US-AL
Ginni Schaeffer

Work History

Work History
Sep 2007 - Apr 2011

Sales Associate


Successfully satisfied customers' requests and inquiries in the store as well as on the telephone. Advised customers about book and gift selections for themselves or others. Personally looked for and retrieved customer selections. Placed special orders for customers via the Internet. My customers verbally acknowledged my excellent service.

Reason for leaving:  Store location closed.

Sep 2005 - Aug 2007


Fairfax County Public Library

Personally retrieved from shelves throughout my library branch between 50 to 120 books requested by patrons via the Internet and sorted them for delivery to their corresponding library branch quickly and accurately. Received appreciation awards for my superior customer service.

Mar 1973 - Aug 2005

Program Manager, Systems Analyst, Technical Writer, Editor, Instructor, Contracting Officer's Technical Representative, Agency Liaison, Proposal Evaluator

U.S. Federal Government

As a manager, assistant manager or team member, successfully delivered hundreds of diverse projects (short term) and programs (long term) that typically involved a wide variety of organizations.  An example of a program I managed – which continues to be successful to this day – is the Federal Chief Information Officer University (see ). Awarded bonuses for my outstanding customer service at least once a year.

Reason for leaving:  Retirement and to spend more time with my mother, who passed away about a year after I retired.

Mar 1966 - Feb 1973

Sales Associate

retail (Red Rooster, Hecht Co.)

Successfully assisted customers in selecting clothing, accessories and cosmetics.  Although I had a “base” assignment, I was also a “floater”, assigned to departments that were short of staff. Handled the entire range of retail transactions. Awarded salary increases for my excellent customer service.


Sep 1968 - Aug 1972

Bachelor of Arts

University of Maryland



Adept at word processing, spreadsheet and email software

Seasoned mentor

Professional representative of my organization

Efficient contract manager

Excellent written and oral communicator

Bring a big picture and a detail oriented view to the table

Self-starter with a "can do" attitude

Set a role model example with my interpersonal skills

Advise customers of options, pros and cons

Satisfy - and often exceed - customer expectations

Deliver what the customer needs on time and within budget


These are not in any particular order:

  • Reading

  • Enjoying a good meal

  • Writing

  • Traveling

  • Watching films

  • Visiting museums

  • Walking

  • Meditation

  • Music

  • Charitable activities

  • Visiting with friends and family

  • Meeting interesting people

  • Learning new skills

  • Personal growth