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Work experience

Feb 2015Present

Marketing Coordinator

  • Plan meetings and trade shows by identifying and coordinating requirements, establishing contacts and coordinating mailing lists

  • Prepare market reports by analyzing and summarizing data
  • Track product line sales and costs by entering expenses and business data
Oct 2013Jan 2015

Executive Administrator

Acuren Group Inc.
  • Drafted letters and documents, initiated telecommunications and routed specified correspondence for Senior Executives

  • Maintained an adequate inventory of office supplies
  • Received, directed and relayed telephone messages in a professional manner
Sep 2011Sep 2013

Guest Relations Representative

  • Handled guests concerns tactfully, promptly, and with genuine concern

  • Input and developed internal reports for management and service consultants
  • Scheduled meetings, ordered lunch, booked conference rooms and prepared meeting materials as needed
Sep 2007Jul 2011

Dispatch Administrator

Dominion Automobile Association
  • Politely and calmly handled difficult customer situations with tact and ease

  • Demonstrated sense of urgency in busy dispatch environment
  • Assisted in preparing materials for Director meetings
Aug 2004Sep 2007

Customer Service Administrator

Alliance I Communications
  •  Obtained, verified and documented customer information

  • Prepared individual as well as departmental training plans
  • Provided effective and timely resolution for a range of customer circumstances


Sep 2010May 2012

Office Administration

University of Guelph
  • Business Administration, Communications and Human Resources

Sep 2000May 2005

Ontario Secondary School Diploma

Central Elgin Collegiate Institute


  • Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency
  • Highly focused and results-oriented in supporting complex deadline driven operations
  • Proven track record of accurately completing research, reporting, information management, marketing and vendor purchases to maximize rebate options

  • Skillful and dedicated Executive Administrator with extensive experience in coordination, planning and support of daily operational and administrative functions