A Five star convention center with two ballrooms, one exhibition hall and 7 F&B outlets: One buffet restaurant, one western a-la-carte restaurant and bar, one Café, one French Pastry Shop, one Portuguese a-la-carte restaurant and 2 Chinese restaurants.
In charge of all the Banqueting, Convention, Outside Caterings and Exhibitions events.Responsible for maintaining, look after and train the staff to keep the facilities up-to-standard. A very busy Convention Centre that caters to over 4000 persons.Managing a team of two banquet managers, 30 permanent
staff and casual staff that could go up to 300. Dealing closely with Director of sales in order to achieve a smoother operation and explore and attract more market share. Main achievements:
·Organized successfully major international events like 2005 PATA (www.pata.org ) Annual Conference
·VIP events, including the President of P. R. of China and the President of the PortugueseRepublic.
·Always meeting and exceeding budgets (until July 2005 25% over budget and 150% over last year).
·Design and implementation of F&B Cross training program that would include all the Banquet and Outlet staff