Gillian Ritcey

Knowledge Translation Manager                                                                                                   


Accomplished knowledge translation practitioner with over five years of experience in the Ontario healthcare system.  Accredited certification in knowledge translation (SickKids Hospital), digital media marketing (University of Toronto), spread and scale up implementation (Institute of Healthcare Improvement) and Lean Six Sigma (University of Toronto). Passionate about leveraging technology and digital channels to identify, synthesize, share and spread evidence informed healthcare knowledge to strengthen and transform the healthcare system.

"Information is knowledge, knowledge is power and sharing knowledge is empowerment."


Work experience
May 2014 - Present

Knowledge Translation Manager for Quality Improvement in Healthcare

IDEAS Program, Institute of Health Policy, Management & Evaluation, University of Toronto  

IDEAS(Improving and Driving Excellence Across Sectors) is a province-wide training program to advance Ontario's health system priorities by building capacity in quality improvement, leadership and change management across all health care sectors. Through IDEAS, health care professionals and managers from all disciplines and sectors will learn, apply and share quality improvement knowledge and tools— and implement change across the healthcare system.

As the Knowledge Translation Manager, responsibilities include strategically planning, implementing and managing:

Nov 2013 - May 2014

Senior Policy Analyst, Emerging Issues

Ontario Medical Association 

The Ontario Medical Association (OMA) represents the political, clinical and economic interests of the province's medical profession. The Engagement and Program Delivery Department of the OMA is focused on improving capacity to assist members with the implementation of health system policy at the local level. The Senior Policy Analyst, Emerging Issues falls within the mandate of the Engagement and Program Delivery Department and is responsible for identifying emerging issues at the grassroots, regional level in order to determine OMA provincial priorities and strategic direction.

As a Senior Policy Analyst, responsibilities include: undertaking research, analysis and evaluation of emerging issues in the health care system; identifying issues, interpreting reports and research data; writing briefing notes for Senior Management and a range of other communication materials for the public; engaging in stakeholder consultation as required; and working with various in-house departments and subject matter experts.

Sep 2011 - Nov 2013

Senior Policy Analyst

Health Council of Canada

The Health Council of Canada is an independent national agency that reports on the progress of health care renewal in Canada. The Council provides a system-wide perspective on health care reform in Canada, and disseminates information on best practices and innovation in health service delivery across the country. As a Senior Policy Analyst in the Analysis and Reporting Department at the Health Council, I fulfilled a number of objectives including:

• Created and maintained a strategic organizational vision and plan for the Health Innovation Portal (HIP); a large scale project that directly increased awareness of the Health Council and facilitated the spread of health innovation across Canada.

• Developed, introduced and adhered to operational processes for the HIP, ensuring efficient stream-lined production cycles of monthly deliverables.

• Produced clear and well developed written and oral deliverables that were accurate, high quality and relevant to their intended audiences.

• Prepared and conducted a formal evaluation of the HIP (quantitative and qualitative data collection and analysis) to inform phase 2 of the project based on end users experiences.

• Identified ongoing collaboration opportunities with external stakeholders (both individuals and organizations) to better understand thematic issues and emerging trends in health care innovation.

Portfolio EXAMPLES