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Work experience

May 2010Present

iPhone Tech Support Advisor

Apple, Inc.
  • Provide 90-100% Customer Satisfaction at all times.
  • Demonstrated quick and efficient phone call handling.
  • Highest AppleCare Protection Plan seller on my team.
  • Won a contest for selling AppleCare Protection Plans.
Dec 2008Mar 2009

Customer Service Representative

Blockbuster (Closed)
  • Provided excellent customer service.

  • Kept store clean and organized.

May 2008Sep 2008

Life Guard

Waterworld Safari (Closed)
  • Provided excellent observant and life saving skills.
  • Kept water in pools sanitary and satisfactory.
  • I obtained several star awards for being lifeguard of the day.
Oct 2007May 2008

Barista

Starbucks
  • Made desired drinks to the best quality.
  • Provided legendary customer service.
  • Maintained store cleanliness.
May 2007Aug 2007

Customer Service Representative

Blockbuster (Closed)
  • Provided excellent customer service.
  • Kept store clean and organized.

Education

Aug 2009Present

Computer Science

Arizona State University
  • Also studied Architecture and Digital Culture.
Aug 2005May 2009

Sandra Day O'Connor High School
  • Acquired High School Diploma

Skills

Computer
Been working with computers most of my life. I know programs (Microsoft Office) and hardware. Currently learning Adobe programs.

References

Frank Martinez

Worked with and been friends for almost 7 years.

Josh Mohoney

Was my boss at Blockbuster until it shutdown and we were both transferred to different locations.

Nick O'Neill

Friends for about 7 years.

Zachary Powell

Been friends for about 7 years.

Objective

  • To do the best I can at everything I try!

Summary

I'm Casey, a full-time student at Arizona State University, currently majoring in Computer Science working on becoming a Computer Software Engineer. It's my goal to succeed in everything I put my effort into--why do it if I don't try my hardest? I work hard and I have a lot of initiative, but I'm also a people person! I love working with people and kids, working out problems, and making sure that satisfaction is acquired. I find it extremelysimple to deal with the hard comings, such as stressful working conditions, dissatisfied customers, hasty environments, and my own personal problems. I'm an extremely fast learner! I also take constructive criticism very well and respect authority. I'm determined to succeed and I'm ready to show anyone that I can!

Interest

  • Hanging with friends.
  • School and computers.
  • Board sports.

Certifications

Food Handlers Card

Environmental Health

CPR

Red Cross