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● Highly motivated and driven professional with experience in a variety of business
environments seeking a position that values my skills and expertise while
contributing to my continuing career development. Positive attitude and
demeanor that translates to working well cooperatively and independently
● Bilingual in English and Spanish

Work experience

Aug 2014Feb 2016

Fulfillment Associate

Sunset Park, Brooklyn
Fulfillment Associate, Baublebar ● Picked, packed and shipped customer orders. ● Processed all shipments of regular orders, personalize pieces via Shipworks or
Oct 2005May 2013

Production Team Leader

Sunset Park, Brooklyn
Production Team Leader, Encore Diecutting & Finishing Carlstadt, NJ ● Responsibly and accountable for Production operations related to folding, stitching, fold/glue, die cutting, shrink wrapping, handwork and mail. ● Supervised the assembly and packing of high volume runs. ● Motivating the team to achieve high standards, KPI targets and creates a positive working environment. ● Integrated and developed new team members. ● Instituted and monitored safe work practice procedures to maintain an injury- free and efficient production facility. ● Dealing with and resolving issues which arise. ● Conducted quality control inspections. ● Achieved a consistent record of improving production runs and reducing costs.
Oct 1999Dec 2002

University Registrar/secretary

Universidad Tecnológica
University Registrar/Secretary, de Santiago (UTESA) Puerto Plata, Dominican Republic ● Processes requests for transcripts, student grade records, course descriptions, and other information in accordance with privacy laws and university policies. ● Orders transcripts through mainframe computer; checks transcripts to verify accuracy; validates and distributes transcripts according to requests. ● Collaborates and works with admissions representatives, supervisors, and faculty as needed to facilitate student success. ● Greets visitors in person or on the phone, providing customer service with advice and guidance regarding the registration process; may refer customers to appropriate department or university site. ● Responds to inquiries by telephone or letter regarding academic standing. ● Processes name changes and updates other academic and demographic information in files and on computer. ● Provides transcripts, enrollment verification, and degree certifications by mail, FAX, or telephone, according to prescribed procedures; advises students concerning records. ● Maintains and collecting files in proper order. ● Maintains logs of records release transactions initiated by other departments. ● Assists with graduation activities by reviewing and verifying requests, ordering and distribution of all graduate materials, including caps and gowns and diplomas. ● Maintain confidentiality of information.






Colegio San Felipe